Band 7 Quality Manager - NEQAS

University Hospitals Birmingham NHS Foundation Trust; West Midlands; On-site; GBP 49,000 - 57,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust invites applications for a Band 7 Quality Manager within Birmingham Quality, a member of the UK NEQAS consortium, delivering External Quality Assessment for Clinical Biochemistry laboratories. The role focuses on maintaining ISO standards and supporting national patient safety initiatives.

The post offers a 15-month fixed term contract and a small team with significant national impact, providing opportunities to drive quality projects and

Qualifications

• BSc (Hons) in a relevant scientific and numerate discipline.
• Evidence of substantial experience in quality management and related activities (audit, competency records, document control).
• Evidence of continuing professional development and proficiency.

Responsibilities

• Maintain accreditation to ISO/IEC 17043:2023.
• Maintain an effective Quality Management System.
• Lead Birmingham Quality Management Review.
• Develop policies and standard operating procedures.

Skills

Quality management

Project management

Risk management

Training and education

Policy development

Education

BSc (Hons) or equivalent

CPD and proficiency

Clinical laboratory training

Tools

Q-Pulse

MS Office

Job description

Job Summary

We are pleased to announce an exciting opportunity for someone working within Quality Management. We have a 15-month fixed term Band 7 Quality Manager position available within Birmingham Quality (member of the UK NEQAS consortium). We provide External Quality Assessment services for Clinical Biochemistry laboratories. EQA is essentially akin to being a 'mystery shopper'. We send clinical specimens to laboratories for them to analyse, and we evaluate the results that they return, all within an ISO/IEC 17043:2023 environment.

Job Summary

We are pleased to announce an exciting opportunity for someone working within Quality Management. We have a 15-month fixed term Band 7 Quality Manager position available within Birmingham Quality (member of the UK NEQAS consortium). We provide External Quality Assessment services for Clinical Biochemistry laboratories. EQA is essentially akin to being a 'mystery shopper'. We send clinical specimens to laboratories for them to analyse, and we evaluate the results that they return, all within an ISO/IEC 17043:2023 environment.

This is a great opportunity for someone who wants to extend their Quality Management knowledge and skills by working in a department with a small team that has a large impact on national patient safety. We have a number of significant projects planned over the next couple of years and your experience and commitment to patient safety can help shape the projects and implementation.

Main Duties, Tasks & Skills Required

• Maintain accreditation to ISO/IEC 17043:2023
• Maintain an effective Quality Management System
• Lead Birmingham Quality Management Review
• Responsible for the development of policies and standard operating procedures.
• Responsible for the maintenance of quality improvement strategies such as problem and incident logging, audit, management of non-conformities and corrective/preventive action plans.
• Maintain up-to-date knowledge where relevant to the post: Statutory Requirements including relevant EU legislation. Government Initiatives and Guidelines.
• Essential that you can demonstrate demand management and prioritising
• Experience in a clinical laboratory or related environment.
• Knowledge of Clinical Governance and Risk Management
• Project management skills would be advantage

About Us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job Description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person specification

Qualifications

Essential

• BSc (Hons) or equivalent in a relevant scientific and numerate discipline
• Evidence of substantial experience in quality management and in the elements of an effective quality managementsystemegaudit, training&competencyrecords, document control
• Evidence of continuing professional development and proficiency

Desirable

• Evidence of specialist training (clinical biochemistry laboratory)

Experience

Essential

Must Be Able To Demonstrate Evidence Of

• Experience in quality management or related role
• Undertaking a significant role on the lead up to, and during, an accreditation inspection
• Being an experienced user of the Q-Pulse (or similar) electronic quality management system
• Experience in a clinical laboratory or related environment
• Assimilating data, balancing conflicts and making a judgement on sensitive matters
• Providing effective training, education and adviceKnowledge of quality assurance, quality improvement and quality management systems
• Knowledgeofhealthcare accreditation systems
• Knowledge of Data protection and information governance
• Knowledge of Health and Safety
• Knowledge of Principles of Good Laboratory Practice
• Knowledge of Professional standards, ethics and proficiencies

Desirable

Must Be Able To Demonstrate Evidence Of

• Experience of Quality Assurance
• Experience of Managing others and developing a team
• Knowledge of NHS and modern healthcare
• Knowledge of Clinical Governance and Risk Management

Additional Criteria

Must Be Able To Demonstrate Evidence Of

• Demand management and prioritisation skills
• Negotiation and interpersonal skills
• Focussed attention to detail in a variable and sometimes conflicting environment
• Scientific and technical literacy and numeracy
• High level IT and keyboard skills (including graphical skills)
• Manual dexterity
• Effective communication skills
• Good organisation, problem solving and time management skills

Desirable

Must Be Able To Demonstrate Evidence Of

• Commitment to high-quality working at all times
• Willingnesstolearnanda commitment to attention to detail
• Highly organised approach to project work
• Motivatedandsupportiveof management
• Flexible in working relationships

Desirable

Must Be Able To Demonstrate Evidence Of

• Leadership
• Project management skills

Must Be Able To Demonstrate Evidence Of

• To work flexibly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Pay scheme

Agenda for Change

Band

Band 7

Salary

£49387.00 to £56515.00 Yearly

Contract

Fixed Term

Duration

15 Month(s)

Working pattern

Full-Time, Flexible Working

Reference number

304-1104052

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Attachments

JD PS.pdf - 486KB Opens in a new window