Band 7 Quality Manager - NEQAS

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 42,000 - 54,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust invites applications for a 15-month fixed term Band 7 Quality Manager role within Birmingham Quality. The post focuses on maintaining ISO/IEC 17043:2023 accreditation and delivering robust quality governance for UK NEQAS-related External Quality Assessment services.

The successful candidate will lead quality management reviews, develop SOPs, and drive improvement projects in a supportive team impacting national patient safety.

Qualifications

• Experience in quality management within a clinical laboratory or related environment.
• Knowledge of governance and risk management in healthcare.
• Ability to lead quality management reviews and develop SOPs.

Responsibilities

• Maintain accreditation to ISO/IEC 17043:2023.
• Maintain an effective Quality Management System.
• Lead Birmingham Quality Management Review.
• Develop policies and standard operating procedures.
• Maintain quality improvement strategies for non-conformities and CAPA.

Skills

Quality management

Project management

Governance & risk

ISO/IEC 17043

Job description

We are pleased to announce an exciting opportunity for someone working within Quality Management. We have a 15-month fixed term Band 7 Quality Manager position available within Birmingham Quality (member of the UK NEQAS consortium). We provide External Quality Assessment services for Clinical Biochemistry laboratories. EQA is essentially akin to being a 'mystery shopper'. We send clinical specimens to laboratories for them to analyse, and we evaluate the results that they return, all within an ISO/IEC 17043:2023 environment. This is a great opportunity for someone who wants to extend their Quality Management knowledge and skills by working in a department with a small team that has a large impact on national patient safety. We have a number of significant projects planned over the next couple of years and your experience and commitment to patient safety can help shape the projects and implementation.Main duties of the job

• Maintain accreditation to ISO/IEC 17043:2023
• Maintain an effective Quality Management System
• Lead Birmingham Quality Management Review
• Responsible for the development of policies and standard operating procedures.
• Responsible for the maintenance of quality improvement strategies such as problem and incident logging, audit, management of non-conformities and corrective/preventive action plans.
• Maintain up-to-date knowledge where relevant to the post: Statutory Requirements including relevant EU legislation. Government Initiatives and Guidelines.
  Experience in a clinical laboratory or related environment.
• Knowledge of Clinical Governance and Risk Management
• Project management skills would be advantage
  University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.