Band 7 Quality Improvement Lead- Bristol

Avon & Wiltshire Mental Health Partnership NHS Trust; Bristol; On-site; GBP 30,000 - 45,000; Full time

Job summary

A National Health Service Trust in Bristol seeks a Quality Improvement Specialist to enhance patient service quality. Responsibilities include supporting quality initiatives, tracking performance indicators, and mentoring staff. Candidates should possess a degree and strong knowledge in quality improvement methodologies, alongside excellent analytical and communication skills. This role offers an opportunity to contribute actively to health care improvements.

Qualifications

• Expert knowledge in quality improvement processes and methodologies.
• Significant experience applying this knowledge at Band 5 or above.
• Ability to produce quality reports with intricate data analysis.

Responsibilities

• Promote a culture of quality improvement in patient services.
• Support services in all aspects of quality improvement.
• Track and report key performance indicators.
• Facilitate quality improvement projects and collaboratives.

Skills

Analytical skills

Communication skills

Interpersonal skills

Education

Degree level education or equivalent experience

Quality Improvement qualification or equivalent training

Job description

Overview

Description of the duties Key Responsibilities:

To promote and encourage a culture that is committed to continuously improving and providing high quality patient services.

To provide support to services on all aspects of quality improvement

To track key performance indicators to provide assurance within services and at Divisional and Trust level of compliance (or early view of arising issues where applicable).

Facilitation of Division services QI projects and collaboratives and those related to service priorities/objectives and corporate requirements

To support corporate Trust requirements e.g. National Audits, NICE. On a regular basis to provide expert knowledge, support and assistance to all health care professionals at all levels within the service on all aspects of effective and continuous quality improvement such as (but not limited to):

Advice on QI training available

Advice on improvement methodology and measurement techniques (proforma design, sample size and selection)

Advice on patient confidentiality with regards to contents of spreadsheets and reports

Empower, influence and assist with change as a result of quality improvement work undertaken including the development of improvement plans

Extraction and recording of data from relevant sources e.g. health records, computer sources

Extraction, analysis, interpretation, understanding and manipulation of large volumes of complicated and possibly sensitive/contentious data and presentation of findings in an understandable and suitable manner.

Generation of presentations and information for dissemination

Advice on data protection, confidentiality and ethical issues

Differences, and the significance, between Research/Audit/survey and the knowledge to direct clinicians accordingly

Project design and management e.g. time scales, appropriateness of work

Mentor, support, encourage and advise staff:

Participate in the development and implementation of individual induction programme

Review and monitoring of development plans

Communications and Working Relationships

The post holder communicates and has working relationships with Trust members of staff at all levels within the organisation, both clinical and non-clinical. This requires persuasive skills where agreement and co-operation are essential.

Divisional Quadrumvirate

Consultants, service directors and other medical staff

Corporate QI Team, Patient Safety team

Matrons and Service Managers

Divisional Patient Safety and Quality Managers

Trust Patient Safety Specialist

Research and Development Support Unit, Data protection Officer and Caldicott Guardian

Senior Nursing, Allied Health professionals, Psychological Professionals, Social Workers and their staff

Person specification

Education and Qualification

Essential criteria

• Educated to degree level (or equivalent experience) with excellent literacy and numeracy skills


• Quality Improvement qualification or equivalent level training and experience

Experience and Knowledge

Essential criteria

• Expert knowledge in quality improvement processes, procedures and methodologies and significant experience of putting this knowledge into practice at Band 5 or above (or equivalent)

Desirable criteria

• NHS Experience

Skills and Abilities

Essential criteria

• Advanced analytical skills with the ability to produce quality reports extracting and analysing significant amounts of intricate and possibly sensitive or contentious data


• Strong communication and interpersonal skills - the ability to communicate across the Trust, both vertically and horizontally across the management chain, and other Trusts at all levels