Band 7 Facilities Manager - Good Hope Hospital

NHS; Sutton Coldfield; On-site; GBP 46,000 - 53,000; Full time

Job summary

A leading NHS Trust seeks an experienced Facilities Manager to join their team at Good Hope Hospital. The successful candidate will provide dynamic leadership, manage a diverse workforce, and uphold high standards of cleanliness and patient care in line with NHS expectations. This role offers opportunities for professional growth while ensuring a positive environment.

Benefits

27 days annual leave (Pro - Rata)

Opportunity to join pension scheme

Training and career progression

Positive working environment

Qualifications

• Significant experience in managing large workforces.
• Experience leading change and HR processes.
• Understanding customer service importance in the NHS.

Responsibilities

• Manage a diverse workforce in Facilities department.
• Ensure adherence to national cleaning standards.
• Oversee financial improvements through cost schemes.

Skills

Leadership

Communication

Budget management

Customer service

Analytical skills

Education

Management Degree

Post graduate qualification

High level health & safety qualification

Tools

Microsoft Word

Microsoft Excel

Databases

Job description

Job summary

University Hospitals Birmingham is one of the largest NHS Hospital Trusts in the UK and we have an excellent reputation for the care that we provide. We are delighted to be able to offer an opportunity for an experienced and ambitious Facilities Manager to join the Facilities Management team.

The successful candidate will be instrumental in providing compassionate strong and dynamic leadership within the Facilities department and ensure that the Housekeeping and Portering service delivers to a high level The candidate will have previous experience of managing within the Facilities Management sector; preferably some of which will be within the NHS. They will have an understanding of how an important and valuable part the Facilities Services play in meeting the high expectations of our patients and visitors, as well as ensuring effective infection control is maintained through the hospital at all times.

You will have a visible presence around the site and take a hands-on approach to ensuring that Facilities Staff carry out their duties to the highest standard. Working closely with the Senior Facilities Manager, the successful applicant will ensure that the department reflects the Trust's values. You must be reliable, enthusiastic, and self-motivated and Innovative.

We will provide a competitive salary, including a minimum of 27 days annual leave (Pro -- Rata ), the opportunity to join an excellent pension scheme, training, career progression and a positive working environment.

Main duties of the job

The Facilities Manager will be responsible for a large, diverse workforce that include Housekeeping and Portering staff, ensuring the Facilities department strive to deliver the best patient care.

Ensuring that Financial improvements are delivered through cost improvement schemes, ensuring the Facilities team have the best sustainable and value for money, equipment and products.

Supporting the Senior Facilities Manager with service improvement which will include workforce planning and development, to align with the sites clinical strategy and people strategy.

Regularly review workforce needs, manage all HR issues, sickness absence management. Ensuring staff receive mandatory training and meaningful appraisals. Collating data for key KPI's and reporting data to Senior Facilities Colleagues.

The role includes visible leadership, which will include regular staff engagement sessions, delivering Facilities team briefs, and focus groups.

In this operational role the Facilities Manager will be responsible for ensuring the National cleaning standards are adhered to, and the site receives the highest environmental scores, to ensure our patients and service users have a positive experience.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9008856

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Job description Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification Qualifications Essential

• *Management Degree or equivalent level of training
• *Post graduate level qualification/ training/ experience
• *Management qualification and/or equivalent experience in facilities management.
• *Evidence of CPD

Desirable

• *High level health & safety qualification, e.g. NEBOSH, ISOH.

Experience Essential

• *Significant experience in managing a large work force and/or multi stranded services.
• *Experience of effectively managing and leading change.
• *Experience of undertaking HR processes including investigating misconduct and disciplinary investigations.
• *Significant experience and knowledge of a range of facilities services e.g. Cleaning, Portering and the value these services bring.
• *Excellent demonstrable budget management skills.
• *Detailed understanding of customer service and why this is important in the NHS.
• *A sound understanding of auditing standards and services.

Desirable

• *Experience of managing service contracts.
• *An understanding of quality systems, e.g. ISO 9001.
• *Understanding of NHS Initiatives and standards, e.g. National Standards of Cleanliness, PLACE (Patient Led Assessment of the Care Environment)
• *A sound knowledge of waste management procedures relating to management of healthcare waste

Additional Criteria Essential

• *Excellent communication skills including the ability to communicate complex information with fully developed persuasive, negotiating and influencing skills in order to deal with a wide range of patients, visitors and staff (at all levels).
• *Confident and able to work with regulatory bodies.
• *Ability to work across the Facilities Department, liaising with colleagues leading and coordinating projects.
• *Presentation and report writing skills.
• *Excellent IT skills (to include as a minimum: Word. Excel, databases)
• *Professional, leads by example, transparent, works well within a team & on own initiative.
• *Able to operate with a high level of 'freedom to act' in a variety of areas.
• *Highly organised and ability to prioritise and respond to constantly changing targets and agenda's delivering to tight deadlines.
• *Ability to liaise with front line clinical service providers, senior managers and a variety of stakeholders.
• *Excellent analytical and judgement skills.
• *Able to interpret guidance and statutory requirements from a range of statutory bodies including Dept. of Health
• *Has the ability to motivate and develop team members.
• *Ability to maintain confidentiality and deal with situations in a sensitive manner
• *Able to work flexibly to meet the needs of the service as and when required
• *Able to work and travel across all UHB sites and to external sites as and when required by the role

Person Specification Qualifications Essential

• *Management Degree or equivalent level of training
• *Post graduate level qualification/ training/ experience
• *Management qualification and/or equivalent experience in facilities management.
• *Evidence of CPD

Desirable

• *High level health & safety qualification, e.g. NEBOSH, ISOH.

Experience Essential

• *Significant experience in managing a large work force and/or multi stranded services.
• *Experience of effectively managing and leading change.
• *Experience of undertaking HR processes including investigating misconduct and disciplinary investigations.
• *Significant experience and knowledge of a range of facilities services e.g. Cleaning, Portering and the value these services bring.
• *Excellent demonstrable budget management skills.
• *Detailed understanding of customer service and why this is important in the NHS.
• *A sound understanding of auditing standards and services.

Desirable

• *Experience of managing service contracts.
• *An understanding of quality systems, e.g. ISO 9001.
• *Understanding of NHS Initiatives and standards, e.g. National Standards of Cleanliness, PLACE (Patient Led Assessment of the Care Environment)
• *A sound knowledge of waste management procedures relating to management of healthcare waste

Additional Criteria Essential

• *Excellent communication skills including the ability to communicate complex information with fully developed persuasive, negotiating and influencing skills in order to deal with a wide range of patients, visitors and staff (at all levels).
• *Confident and able to work with regulatory bodies.
• *Ability to work across the Facilities Department, liaising with colleagues leading and coordinating projects.
• *Presentation and report writing skills.
• *Excellent IT skills (to include as a minimum: Word. Excel, databases)
• *Professional, leads by example, transparent, works well within a team & on own initiative.
• *Able to operate with a high level of 'freedom to act' in a variety of areas.
• *Highly organised and ability to prioritise and respond to constantly changing targets and agenda's delivering to tight deadlines.
• *Ability to liaise with front line clinical service providers, senior managers and a variety of stakeholders.
• *Excellent analytical and judgement skills.
• *Able to interpret guidance and statutory requirements from a range of statutory bodies including Dept. of Health
• *Has the ability to motivate and develop team members.
• *Ability to maintain confidentiality and deal with situations in a sensitive manner
• *Able to work flexibly to meet the needs of the service as and when required
• *Able to work and travel across all UHB sites and to external sites as and when required by the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)