Band 6 Outpatients Sister

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The main responsibilities of the Band 6 Junior Sister will be to assist the Band 7 in the management, maintenance, and support of the outpatient clinics across the Royal London and Mile End Hospitals.
The post holder will be responsible for supporting the Band 7’s in the management of clinic areas. This includes coordinating daily clinical activities, managing staff allocation and skill mix, responding to patient and staff concerns.
Identifying any potential risks within OPD and reporting and potentially rectifying these risks.
Participating in various managerial duties including completion of departmental rota, conducting staff appraisals, participating in the informal sickness management processes, clinical audits, and supporting Band 7 in managing staff performance and capability.
The Junior Sister will provide advice and support to the team involved in caring for patients in the Outpatient setting. They will be expected to set and maintain high standards of care in line with Trust vision & values and be accountable for auditing and monitoring those standards.
The successful candidate will also be expected to support the professional development of staff.

The post holder must be flexible to open and close Clinics as required by the service. The post holder must also demonstrate a flexible approach to the ever-changing workloads and provide cover for any areas.

Main duties of the job

The main responsibilities of the Band 6 Junior Sister will be to assist the Band 7 in the management, maintenance, and support of the outpatient clinics across The Royal London and Mile End Hospitals. The Outpatient areas are currently open Monday to Friday with varying hours from 08.30 to 19.00. There is a possibility that in the future there will be regular weekend and evening work. The post holder must be flexible to open and close Clinics as required by the service. The post holder must also demonstrate a flexible approach to the clinical area and provide cover for any area specified.

The post holder will be responsible for supporting the Band 7’s in the management of designated clinic area for supporting the professional development of staff. This includes coordinating daily clinical activities, managing staff numbers and skills mix, handling patients and staff complaints, managing risk to staff, colleagues, and visitors, implementation of service improvement strategies. It also includes participating in various managerial duties including completing staff rota, conducting staff appraisals, participating in the informal sickness management process, participation in clinical audits, and supporting Band 7 in managing staff performance and capability. The Junior Sister will provide advice and support to the team involved in caring for patients in the Outpatient setting. They will be expected to set and maintain high standards of care in line with Trust vision & values, and be accountable for auditing and monitoring those standards.

The Junior Sister will act as a professional role model and support junior staff in delivering high standards of care as well as supporting the Senior Sister in the supervision and management of staff development, performance, and capability. The Junior Sister will be responsible and accountable for the safe delivery of clinical services in the outpatients in the absence of the Senior Sister and deputizing in their absence as needed. The post holder will ensure that patients remain at the centre of care at all times.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate, and support an inclusive working environment.

We particularly welcome applications from Black, Asian, and minority ethnic candidates as they are underrepresented within Barts Health at this band.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.