Band 5 Paralegal

NHS; Birmingham; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading healthcare provider in Birmingham is looking for a paralegal to join their Legal Services Team. The role involves managing a caseload of claims, advising on Trust policies, and working collaboratively with stakeholders. Candidates should be degree-educated, have claims management experience, and possess strong communication skills. This is a full-time, permanent position with a salary ranging from £31,049 to £37,796.

Qualifications

• Previous experience of claims management required.
• Knowledge of Civil Procedure Rules and pre-action protocols essential.
• Substantial experience in an office environment necessary.

Responsibilities

• Manage a caseload of employer/public liability claims.
• Provide advice on Trust policies related to claims management.
• Collaborate with internal and external stakeholders.

Skills

Excellent communication skills

Time management skills

Ability to work under pressure

Problem-solving ability

Understanding of Civil Procedure Rules

Education

Educated to degree level or equivalent knowledge

Job description

Job summary

University Hospitals Birmingham NHS Foundation Trust (UHB) is an incredibly rewarding place to work, offering a working environment with an inclusive culture that looks after and values our people and creates a sense of belonging.

The Legal Services Team are responsible for a portfolio of clinical negligence and public/employer liability claims, Inquests and the provision of healthcare advice. The scope of the work is wide and the workload is busy making this a challenging but satisfying and rewarding role.

We are looking for a talented and enthusiastic individual to join our team as a paralegal and support our legal officers in the management of claims and Inquests. You will have excellent communication and time management skills and be able to work calmly and confidently under pressure.

The role requires collaboration with both internal and external stakeholders. The successful candidate will have a clear understanding of the Civil Procedure Rules and claims process and will undertake regular analysis and interpretation of complex information, contributing to the investigation and strategy for the resolution of individual claims, including providing feedback on lessons to be learned, making a positive impact to clinical governance and patient safety.

Main duties of the job

The successful candidate will be responsible for the management of a caseload of employer/public liability claims including undertaking all preliminary investigations and advising on liability, ensuring that all claims are managed appropriately and efficiently and within required timescales and in accordance with the Civil Procedure Rules, NHS Resolution protocols and Trust policies/guidelines. The successful candidate will also support the team's legal officers in the management and investigation of complex clinical negligence claims and to a lesser extent will assist with the management of Inquests.

The role also involves providing advice and guidance on Trust policies relevant to claims management, coronial law and where appropriate to assist on healthcare related legal matters under the direction of the Deputy Head of Legal and/or Head of Legal.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details Date posted

31 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1093879

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification Qualifications Essential

• *Educated to degree level or equivalent knowledge and experience gained through any combination of alternative study, employment, or voluntary work.

Experience Essential

• *Previous experience of claims management
• *Knowledge of the Civil procedure rules and pre-action protocols
• *Substantial experience of working in an office environment with conflicting pressures and changing workload
• *Experience of working within a team and of developing strong working relationships with both internal and external stakeholders at all levels.

Desirable

• *Experience of working within the NHS

Additional Criteria Essential

• *Excellent interpersonal and written communication skills with the ability to deal with all enquiries in a tactful, efficient and sympathetic manner.
• *Strong workload organisation and management skills
• *Problem solving ability and ability to gather, collate, analyse and present data/findings
• *Ability to manage, prioritise and deliver a number of projects within timescales
• *Ability to work well under pressure
• *Ability to deal with frequent and unplanned or unexpected interruptions and consequent re-prioritisation of tasks.
• *Able to demonstrate understanding of the Civil Procedure Rules, the claims process and HMC Rules and Regulations.
• *Understanding of the principles of investigations/claims management, root cause analysis techniques and clinical governance.
• *Knowledge of the areas relevant to legal healthcare practice
• *Written -- experience in drafting standard letters, internal communications, technical reports. Able to present matters in a logical way using the appropriate content, language and style for the audience.
• *Oral -- Communicates in a clear, helpful, constructive and professional manner. Able to express opinion constructively and confidently.
• *Listening- has a clear ability to listen and absorb complex information/messages.
• *General --
• *displays a high standard of personal integrity.
• *Always seeks to improve effectiveness of own performance
• *Self-motivated and able to work with minimal supervision
• *Flexible and adaptable to changing workload/priorities.
• *Key team player

Person Specification Qualifications Essential

• *Educated to degree level or equivalent knowledge and experience gained through any combination of alternative study, employment, or voluntary work.

Experience Essential

• *Previous experience of claims management
• *Knowledge of the Civil procedure rules and pre-action protocols
• *Substantial experience of working in an office environment with conflicting pressures and changing workload
• *Experience of working within a team and of developing strong working relationships with both internal and external stakeholders at all levels.

Desirable

• *Experience of working within the NHS

Additional Criteria Essential

• *Excellent interpersonal and written communication skills with the ability to deal with all enquiries in a tactful, efficient and sympathetic manner.
• *Strong workload organisation and management skills
• *Problem solving ability and ability to gather, collate, analyse and present data/findings
• *Ability to manage, prioritise and deliver a number of projects within timescales
• *Ability to work well under pressure
• *Ability to deal with frequent and unplanned or unexpected interruptions and consequent re-prioritisation of tasks.
• *Able to demonstrate understanding of the Civil Procedure Rules, the claims process and HMC Rules and Regulations.
• *Understanding of the principles of investigations/claims management, root cause analysis techniques and clinical governance.
• *Knowledge of the areas relevant to legal healthcare practice
• *Written -- experience in drafting standard letters, internal communications, technical reports. Able to present matters in a logical way using the appropriate content, language and style for the audience.
• *Oral -- Communicates in a clear, helpful, constructive and professional manner. Able to express opinion constructively and confidently.
• *Listening- has a clear ability to listen and absorb complex information/messages.
• *General --
• *displays a high standard of personal integrity.
• *Always seeks to improve effectiveness of own performance
• *Self-motivated and able to work with minimal supervision
• *Flexible and adaptable to changing workload/priorities.
• *Key team player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)