Band 5 - Medical Technical Officer, Clinical Engineering

West Hertfordshire Teaching Hospitals NHS Trust; Watford, St Albans, Hemel Hempstead; On-site; GBP 29,000 - 36,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Band 5 Medical Technical Officer in Clinical Engineering to maintain, repair and test a wide range of medical devices across Trust and partner sites.

You will perform calibration, electrical safety testing to IEC 60601/62353 standards and manage records in e-Quip, contributing to the ISO 9001:2015 Quality Management System and ongoing quality improvements.

Qualifications

• HND/Degree in Science or Engineering or equivalent experience.
• Evidence of relevant technical training in maintenance, repair and testing of medical devices.
• Attendance to relevant medical devices technical trainings.
• Professional registration.
• Formal training or experience in ISO 9001:2015 Quality Management System.

Responsibilities

• Maintain, repair, calibration, inspection and decommissioning of medical devices.
• Diagnose faults and perform systematic fault-finding with professional judgment.
• Maintain accurate records in e-Quip and ensure regulatory compliance.
• Coordinate maintenance with clinical users, suppliers and manufacturers.
• Perform electrical safety testing (IEC 60601/IEC 62353) and ensure health and safety compliance.
• Support MDAs, FSNs, Datix investigations and ISO 9001:2015 quality actions.

Skills

Maintenance & repair

Electrical safety testing

Calibration

Record keeping

Quality management

Education

HND/Degree in Science or Engineering

Technical training in medical devices

Medical devices trainings

Professional registration

ISO 9001:2015 training/experience

Tools

e-Quip medical device management database

Electrical testing equipment

IT networks knowledge

Job description

West Hertfordshire Teaching Hospitals NHS Trust

Band 5 - Medical Technical Officer, Clinical Engineering

The closing date is 09 November 2026

We are looking for a motivated Medical Technical Officer to provide a high-quality medical device service across the Trust and partner organisations.

The role offers an excellent opportunity for an engineer/technician to work with a wide range of medical devices, performing PPMs, repairs and following the whole lifecycle of the medical devices, from commissioning to disposal.

You will work closely with clinical teams and Clinical Engineering colleagues to ensure equipment remains safe, reliable and available for patient care.

The role is also based within an ISO 9001:2015 Quality Management System, with an expectation to contribute to maintaining and continuously improving service quality.

Core hours are Monday to Friday, 8:00am to 4:00pm, with flexible working arrangements supported where service requirements allow. Regular travel between Trust and partner organisation sites could be required.

Main duties of the job

Undertake the maintenance, repair, calibration, inspection, acceptance testing and decommissioning of a wide range of medical devices.

Diagnose and resolve complex equipment faults, exercising professional judgement and working independently within agreed levels of competence.

Maintain accurate technical records and ensure compliance with the Clinical Engineering ISO 9001:2015 Quality Management System.

Liaise with clinical users, manufacturers, suppliers and clinical departments to coordinate maintenance activities and provide technical advice and assistance as required.

Perform electrical safety testing in accordance with IEC 60601 and IEC 62353 standards and ensure compliance with all relevant health and safety, COSHH, and WEEE regulations.

Maintain accurate technical records within the e-Quip database, manage spare parts and consumable stock levels and ensure workshop tools and facilities are maintained in a safe and organised condition.

Support the implementation of corrective actions for Medical Device Alerts (MDAs), Field Safety Notices (FSNs) and investigations relating to Datix-reported medical device incidents.

Support maintenance activities at partner organisation sites as required.

About us

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please [e-mail] If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

Job responsibilities

The postholder will provide Clinical Engineering services across Trust and partner organisation sites, undertaking maintenance, repair, electrical safety testing, acceptance testing and decommissioning of medical devices.

The role involves assessing and prioritising reported faults based on clinical risk, undertaking systematic fault-finding, repair and performance verification to ensure equipment operates in accordance with manufacturer specifications and regulatory requirements. You will work closely with clinical users, the Equipment Library, Medical Devices Training Team, manufacturers and external suppliers to support the effective management and availability of medical equipment across clinical services.

You will be responsible for maintaining accurate and timely records within the e-Quip asset management system, managing spare parts and consumable stock levels, and supporting the implementation of corrective actions for Medical Device Alerts (MDAs), Field Safety Notices (FSNs), and investigations relating to medical device incidents reported via Datix. You will also contribute to maintaining the department's ISO 9001:2015 Quality Management System and support quality improvement, audits and corrective actions.

Travel between Trust and partner organisation sites might be required.

Core working hours are Monday to Friday, 8:00am to 4:00pm. Flexible working arrangements and overtime may be available where service requirements allow.

Education and qualifications

• HND/Degree in Science or Engineering or equivalent professional experience
• Evidence of relevant technical training in the maintenance, repair and testing of medical devices.
• Attendance to relevant medical devices technical trainings.
• Professional registration
• Formal training or experience in ISO 9001:2015 Quality Management System.

Knowledge

• Knowledge of maintenance, repair, calibration and safety testing of medical devices
• Knowledge of design principles of medical devices, including electric, electro-mechanical, mechanical and pneumatic systems.
• Knowledge of tools and testing equipment commonly used within Clinical Engineering environments.
• Knowledge of electrical safety standards applicable to medical devices (IEC 60601 and IEC 62353).
• Understanding of IT networks
• Understanding of inventory management and database record keeping principles.
• Understanding of quality management principles and the requirements of ISO 9001.
• Knowledge and experience of the e-Quip medical device management database.
• Knowledge of relevant medical device legislation, MHRA guidance, Medical Device Alerts and Field Safety Notices.
• Knowledge of the e-Quip medical device management database.
• Knowledge of manufacturer-specific equipment.
• Knowledge of EPR systems.

Experience

• Prior experience working within Clinical Engineering environment.
• Experience of independently maintaining, repairing, testing, commissioning and decommissioning a wide range of medical devices.
• Experience of systematic fault-finding and diagnosis of medical equipment.
• Experience of working independently, managing and prioritising a varied workload and making appropriate technical decisions.
• Experience of working directly with clinical users to resolve equipment-related issues.
• Experience of maintaining accurate technical records and using equipment databases (e-Quip).
• Experience of working in accordance with documented procedures and quality management requirements.
• Prior working experience with tools and testing equipment commonly used within Clinical Engineering environments.
• Experience of working within an ISO 9001:2015 Clinical Engineering service.
• Experience of supporting audits, investigating non-conformities and implementing corrective actions.
• Previous experience of supervising the work of other Clinical Engineering colleagues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

West Hertfordshire Teaching Hospitals NHS Trust