Band 4, Support Time and Recovery Worker, Salisbury

Avon & Wiltshire Mental Health Partnership NHS Trust; Salisbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading mental health organization is seeking an STR worker to support service users in an inpatient setting. This role involves assisting with timely discharges by addressing barriers to recovery, promoting independence, and liaising with various agencies. Ideal candidates will possess strong communication and time-management skills, and a commitment to diversity and inclusion.

Qualifications

• Experience in supporting individuals with diverse mental health needs.
• Ability to engage with service users facing complex challenges.
• Flexibility and creativity in problem-solving.

Responsibilities

• Provide 1:1 support to inpatients to access services.
• Assist with housing, meal deliveries, and prescription deliveries.
• Engage with service users facing homelessness and other complex needs.

Skills

Excellent communication skills

Time-management skills

Self-direction

Job description

The STR worker operates on an inpatient mental health ward as part of the multi-disciplinary team (MDT). The role is primarily to support the timely discharge from hospital of each service user by identifying and assessing barriers that may delay discharge, supporting individuals with accessing appropriate housing, finances, and recovery, and working to resolve these issues. This assessment will assist the MDT in determining the care pathway out of hospital for the service user.

At AWP, we actively encourage applicants from all backgrounds; we are particularly keen to receive applications from people from Black, Asian, and minority ethnic backgrounds, those with disabilities, and from the LGBTQ+ community. We want individuals to bring their unique experiences, backgrounds, perspectives, and knowledge to AWP, as diversity makes us stronger.

Main duties of the job

The post holder will provide time-limited 1:1 support to service users while they are inpatients, enabling them to access a range of services that offer help and advice, as well as support and promote independence wherever possible. Examples include:

• Housing, including homelessness support services
• Meal deliveries
• Prescription deliveries
• Domestic abuse support
• Debt management difficulties
• Residency status issues

The STR worker will engage with service users with diverse mental health needs, often including coexisting complex needs such as homelessness, substance use problems, self-neglect, domestic abuse, significant safety concerns (both historical and current), social exclusion, and challenging behaviors.

The post holder will work flexibly, creatively, and effectively, demonstrating a high degree of self-direction and excellent time-management skills to manage their workload. They will have excellent communication skills (both written and verbal) to liaise with Local Authority and other agencies under the supervision and guidance of their Ward Manager.