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Band 4 Professional Development Administrative Coordinator
Birmingham Community Healthcare NHS Foundation Trust
Birmingham
On-site
GBP 26,000 - 30,000
Full time
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Job summary
Join Birmingham Community Healthcare NHS Foundation Trust as a Professional Development Administrative Coordinator. This full-time role involves coordinating clinical training events and supporting professional development within the NHS. Ideal candidates will have strong organizational skills and relevant qualifications, contributing to better healthcare in the community.
Benefits
Qualifications
- Educated to GCSE level, Grade C or above or equivalent in Maths and English.
- Computer literacy at ECDL or equivalent.
- Relevant experience of organising and facilitating events.
Responsibilities
- Plan and coordinate clinical training events and courses.
- Undertake all administrative functions for clinical training workstreams.
- Supervise Band 3 administrators and an apprenticeship administrator.
Skills
Education
Tools
Job description
Find out more about applying to join Team BCHC.
Community services are a key part of the NHS of the future. Be part ofthat future now.Join us and help achieve better care andhealthier communities.
Main area Professional Development Administrative Coordinator Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week Job ref 820-6979927-COR
Site Moseley Hall Hospital Town Birmingham Salary £26,530 - £29,114 Per Annum Salary period Yearly Closing 01/06/2025 23:59
Professional Development Administrative Coordinator
An exciting opportunity has arisen for a creative and innovative individual, with a passion for Clinical Education, to join the Professional Development team in a full-time substantive post. This post will be the administration coordinator focusing on the clinical training workstream within the department.
The role will involve planning and coordinating clinical training events and courses for professional development functions, including coordinating activities with other professional agencies.
You would be responsible in undertaking all administrative functions for the clinical training workstreams and training needs across the trust as well as supervising the Band 3 administrators and an apprenticeship administrator.
You will:
- To work with the Professional Development Managers and Administration Manager to ensure that clinical training programmes are provided as required including monitoring and supporting the review and amendment of course content as required.
- Liaise with Administration Manager, Education and Training Administrators, in order to clarify specific needs around the delivery of training programmes on a regular basis, such as venue size, group sizes, equipment needed, number of training sessions required to meet demand and contractual requirements.
- P roduce information in accessible forms taking account of the diverse needs of customers and learners, including emails, letters, workbooks, presentations, handouts and spreadsheets.
- Record, analyse and monitor evaluations, attendance and other data, producing reports as required.
- To work with the Administration Manager in arranging, confirming and monitoring conference events, formal/ informal meetings and appointments, to include suitable venue bookings when required
- To manage the process for booking clinical training subjects to ensure that training spaces are effectively utilised, promoting spaces to staff target audiences in a timely manner via Virtual Campus, weekly staff e-brief and distribution lists.
- To co-ordinate, monitor and problem solve scheduling of training activity where Trainers are off sick, liaising with the appropriate manager to reduce cancellations of training.
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
IMPORTANT
· Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
You will be working in partnership with your colleagues within the Professional Development team and with key individuals within the divisions and external training organizations.
For further details, please see the attached Job Description and Person Specification document.
Person Specification
Qualifications and Training
- Educated to GCSE level, Grade C or above or equivalent in Maths and English Computer literacy at ECDL or equivalent
Computer literacy at ECDL or equivalent
NVQ Level 3 qualification in Business Administration or equivalent
NVQ Customer Service Level 3 or equivalent
Experience
- Relevant experience of organising and facilitating event.
- Relevant experience of creating and maintaining databases and spreadsheets
- Relevant experience of a training environment
- Relevant experience of a customer service orientated environment
- Relevant experience of using a centralised recording system e.g. Oracle Learning Management (OLM), Virtual Campus
- Relevant experience of working in a supervisory capacity and willing to work towards a first level line management qualification
Skills & Knowledge
- Understanding of Equality and Diversity
- Knowledge of administration systems
- Working knowledge of MS Office packages including Word, Excel, PowerPoint, Outlook etc.
- Ability to work on own initiative and problem solve
- Ability to develop and sustain partnerships working across organisational boundaries
- High level of skill in planning, prioritising and organising work of self and others
- Excellent planning/ diary management skills
- Good communication and interpersonal skills
Personal Qualities
- Ability to work accurately to strict deadlines
- Shows a high degree of awareness towards the needs of customers
- Works well under pressure and with conflicting priorities
- Approachable
- Ability to work as part of a team
- Flexible attitude to work
- Educated to GCSE level, Grade C or above or equivalent in Maths and English
- Computer literacy at ECDL or equivalent
- NVQ Level 3 qualification in Business Administration or equivalent
- NVQ Customer Service Level 3 or equivalent
- Relevant experience of organising and facilitating events
- Relevant experience of creating and maintaining databases and spreadsheets
- Relevant experience of a training environment
- Relevant experience of a customer service orientated environment
- Relevant experience of using a centralised recording system e.g. Oracle Learning Management (OLM), Virtual Campus
- Relevant experience of working in a supervisory capacity and willing to work towards a first level line management qualification
- Relevant experience of working within the NHS
- Understanding of Equality and Diversity
- Knowledge of administration systems
- Working knowledge of MS Office packages including Word, Excel, PowerPoint, Outlook etc.
- Ability to work on own initiative and problem solve
- Ability to develop and sustain partnerships working across organisational boundaries
- High level of skill in planning, prioritising and organising work of self and others
- Excellent planning/ diary management skills
- Good communication and interpersonal skills
- Ability to work accurately to strict deadlines
- Shows a high degree of awareness towards the needs of customers
- Works well under pressure and with conflicting priorities
- Approachable
- Ability to work as part of a team
- Flexible attitude to work
- Will be required to travel to various training venues
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here
Benefits of working for us:
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Attractive relocation payment if you relocate to the local area.
- Discounts for local and national retailers
- Dedicated well-being services for all employees
- Flexible working where possible
Name Janice Tooth Job title Professional Development Administration Manager Email address janice.tooth@nhs.net Telephone number 07703885344
Birmingham Community Healthcare NHS Trust
3, Priestley Wharf
Holt Street
Birmingham Science Park
B7 4BN
Office hours: Monday to Friday: 8.30 am - 5.00 pm
Our patients and their carers and families are the reason we're here, so we want to hear your views about the Trust and our services.
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