Band 4 PPC/Medical Secretary/Audio Typist Barking Havering and Redbridge Univ Hospitals NHS Trust

Barking, Havering & Redbridge Hospitals; Ilford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits a highly motivated individual to join a dynamic surgical team. This pivotal role focuses on audio typing and general administrative support, ensuring a smooth patient journey. The ideal candidate will possess excellent customer care and communication skills, with a flexible approach and a professional attitude. Working in a busy environment, you will engage with staff and patients, demonstrating a friendly demeanor and the ability to work under pressure. If you thrive in a challenging setting and are passionate about supporting healthcare services, this role is perfect for you.

Qualifications

• Excellent customer care skills and a flexible approach are essential.
• Experience in using computer systems and good keyboard skills required.

Responsibilities

• Transcribe from recorded dictation and undertake general administrative duties.
• Liaise with internal and external staff daily, maintaining confidentiality.

Skills

Audio Typing

Customer Care Skills

Communication Skills

Keyboard Skills

MS Word

Outlook

Excel

Receptionist Experience

Job description

This is an exciting opportunity for a highly motivated, well-organised, dynamic and enthusiastic candidate to work within the surgical team to transcribe from recorded dictation and undertake some general administrative duties within the service.

This is a pivotal Audio Typing role and we are looking for someone with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude. You will be expected to have excellent communication and customer service skills with experience in using computer systems. Good keyboard skills are essential for the post and you should possess a current working knowledge of MS Word, Outlook and Excel. Some receptionist experience is desirable for this role.

You will be liaising with internal and external staff on a daily basis face to face and via the telephone. You should possess a friendly and approachable manner, be able to work calmly under pressure and demonstrate an awareness of confidentiality issues. You will need to have excellent people skills; excellent communication skills, enjoy working in a busy, challenging environment and have a positive approach to change.

The patient pathway co-ordinator (PPC) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs. The main duty for this role will be audio typing amongst other duties that may be assigned.

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online; however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Kaka Adeyemi, Recruitment Advisor, on 01708 435000 ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

This advert closes on Sunday 22 Dec 2024.

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