Band 4 Occupational Health Advisor

NLPSS; Greater London; On-site; GBP 34,000 - 37,000; Full time

Job summary

NLPSS is seeking an Occupational Health Advisor to join our administrative team across five sites. The post holder will deliver high-quality clerical support to the occupational health and wellbeing service, ensuring timely data entry, accurate records, and effective handling of queries.

Working within NHS frameworks, you will manage multiple responsibilities, support audits, and maintain data protection standards while collaborating with trust partners and OH staff.

Qualifications

• Educated to A level or equivalent.
• Significant clerical/administrative experience in a busy environment.
• Experience working within an NHS/public sector.
• Knowledge of employment legislation.
• Experience handling confidential information.
• Ability to manage a varied workload across multiple sites.

Responsibilities

• Provide high-quality, responsive administration support to OH service users (managers, employees, applicants).
• Data entry into multiple systems and maintenance of accurate records.
• Ensure administrative KPI targets are met and processes followed.
• Support with data protection and audit requirements.
• Assist OH team with triaging and resolving queries.
• Use Opas Civica G2 and call systems to record and track communications.

Skills

Data entry

MS Office

Attention to detail

Organisation

Teamwork

Communication

Education

A level or equivalent

Tools

Opas Civica G2

Call system

Job description

Main area Occupational Health Advisor Grade NHS AfC: Band 4 Contract 12 months (Fixed Term 12 months) Hours Full time - 37.5 hours per week (This role will cover all 5 sites) Job ref 391-RFL-8292702

Employer NLPSS Employer type NHS Site Royal Free London, however will need to work on satellite sites Town London Salary £34,186 - £37,389 per annum inclusive of HCAS Salary period Yearly Closing 01/10/2026 23:59

Band 4 Occupational Health Advisor

NHS AfC: Band 4

We are a partnership of 10 north central London NHS trusts whose purpose is to deliver high quality and better value shared NHS corporate services at scale.

Launched on 1 December 2021 with transactional recruitment services, our experienced and knowledgeable team help staff across our network to access the information, systems and processes they need quickly and seamlessly, allowing staff to focus on the frontline and enabling the best use of NHS resources.

The NLPSS board is made up of executive-level representatives from each trust in the partnership who agree on an annual business plan which is executed by the managing director. Within this structure, individual services are accountable to the managing director, who reports to the board.

NLPSS is hosted by The Royal Free London NHS Foundation Trust, acting as the legal entity, contracting authority and main employer of staff.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

NLPSS is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate act ion where necessary.

We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre-employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career's website.

The post holder will be expected to work as part of the OH administrative team, which is responsible for the effective operational running of the administration teams at all sites where the service operates.

Main duties of the job

The post holder will provide a high quality, responsive, streamlined service to managers, employees, prospective candidates and all other service users accessing the service: such duties include:

• Data Entry (Both numeric and non-numeric) into various systems
• Ensuring that users of the service are provided an accurate and quality service.
• Ensuring that all administrative KPI’s are adhered to.
• Working within the policies and procedures; ensuring that audit requirements are met at all times
• Appropriate application of data protection rules.
• Assisting the occupational health and wellbeing service by delivering comprehensive administration support where needed.
• Assisting with the triaging and resolution of queries calls received through the agreed communication channels

The post-holder will use various systems including Opas Civica G2 Occupational health management system and a call system to ensure that all communications are recorded and dealt with in timely manner.

Working for our organisation

North London Partners Shared Services is an innovative new NHS business unit dedicated to providing our corporate services at scale across London. A partnership of 8 Trusts, our vision is to redefine our corporate services around the user experience, using technology to support innovation in service delivery. Our simple vision is to deliver an ‘excellent patient care through an outstanding employee experience’ and we need the most innovative, creative and caring people from outside and inside the NHS to deliver our mission.

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at North London Partners Shared Services.

Person specification

Qualifications

• Educated to A level or equivalent experience

Experience

• Relevant and significant clerical/ administrative experience in a busy environment
• Experience of working within in a team
• Knowledge of employment legislation.
• Experience of working in a customer focused environment
• Experience of managing a varied workload, often under pressure
• Experience of working within an NHS organisation or public sector

Skills

• Computer literate and experienced using all MS Office packages including but not limited to word, excel, and Microsoft Teams
• Demonstrates understanding of the confidential nature of working in OH
• Demonstrate the skills to continually improve the service
• Attention to detail – ability to identify where inconsistency or inappropriate data has been entered
• High level of organisation skills and ability to manage allocation of workload across individuals and sites – manage potential risks

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you areeligible under the UKVI points based system .

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Anne Ormiston Job title Service Manager Email address [e-mail]

If you have problems applying, contact

Address RFL
Telephone If you have any queries, please contact NLPSS Recruitment Helpdesk tel. [phone]