Band 4 - Discharge Coordinator, Integrated Discharge Team

Integrated Care System; Watford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider is seeking a motivated Discharge Coordinator to manage patient discharges at Watford General Hospital. This full-time role requires effective communication with ward teams and families to ensure smooth transitions for patients. The position, lasting 10 months, involves data management and is pivotal in hospital operations during an exciting phase of care transformation.

Benefits

Flexible working options

Focus on staff wellbeing and development

Qualifications

• Evidence of good standard of education with Maths and English.
• Basic IT skills necessary for data management.
• Completion of care certificate or commitment to complete.

Responsibilities

• Act as point of contact to facilitate smooth patient discharge.
• Ensure accurate data capture for NHS reporting.
• Communicate effectively with families and care services to mitigate discharge failures.

Skills

Communication

Data management

Problem-solving

Education

GCSE or equivalent - Maths and English C or above

NVQ Level 3 in health or social care

Tools

Health and Social Care databases

Job description

Go back West Hertfordshire Teaching Hospitals NHS Trust

Band 4 - Discharge Coordinator, Integrated Discharge Team

The closing date is 22 July 2025

We are looking for a motivated individual to work within the Integrated Discharge Team at Watford General Hospital.

The Discharge Coordinator is a Band 4 position full time hours at 37.5 PW. This is a secondment for 10 months. This also includes covering a 7 day service.

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Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Main duties of the job

The Discharge Coordinator will act as the point of contact for the ward teams, AHP's, IDT and SPOC promoting an effective and smooth discharge for all patients on their designated wards.

They will be responsible for highlighting any referrals which the DPN will need to complete. They will then ensure that all aspects of the patient's discharge is progressed and escalate when there are changes or delays to the EDD, patient needs or clinical condition.

About us

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and should you require support or guidance please contact [e-mail] If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Job responsibilities

A key part of the role will be to ensure there is early communication with families/carers/care homes to ensure all relevant information is collated and potential barriers are highlighted so they can be addressed and solved prior to when the patient leaves hospital and mitigate failed discharge.

Alongside these elements the post holder will be responsible for ensuring accurate data is captured on all data bases in order to fulfil all Trust reporting requirements.

Person Specification

Education and qualifications

• Evidence of a good standard of general education/GCSE or equivalent - Maths and English level c or above or equivalent
• Basic IT skills
• Evidence of ability to undertake job related training.
• Willingness to undertake training to meet competency framework.
• Evidence of relevant short course and in-service training.
• To have completed recent care certificate or be committed to complete on employment.
• Knowledge of specific patient conditions, types of therapy intervention acquired through training and experience.
• NVQ Level 3, health or social care qualification or equivalent

Knowledge

• Evidence of knowledge of Hospital Environment and Pathways
• Good knowledge of Health and Safety legislation and safe working practices.
• Accepts responsibility for own workload.
• Recognises the limits of own authority within the role
• Seeks and uses support appropriately
• Understands and practices the principles of confidentiality at all times.
• Knowledge of related legal frameworks for social and health care.
• Knowledge of local health and social care services.
• Experience of working with health/social care databases
• Understanding of how to prioritise patients in need of the service

Experience

• Experience of undertaking of administration work in a hospital or other healthcare setting
• Related experience of working in a rehabilitation/Reablement or healthcare environment with older people.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

West Hertfordshire Teaching Hospitals NHS Trust