Band 4 Data Quality Officer

Transformationunitgm; Enfield; On-site; GBP 31,000 - 34,000; Full time

Job summary

The Royal Free London NHS Foundation Trust is seeking a Band 4 Data Quality Officer to ensure high-quality data management within the organization. The role supports the Data Quality Manager in implementing the Trust’s Data Improvement Strategy and performs various data validation and monitoring tasks, making a significant impact on patient care and operational efficiency.

Benefits

Flexible working

Training opportunities

Generous benefits

Qualifications

• GCSE in Maths and English required.
• Diploma or equivalent experience preferred.
• Continuous professional development essential.

Responsibilities

• Support the Data Quality Manager in data improvement.
• Ensure the accuracy and timeliness of patient data.
• Investigate and validate data quality issues.

Skills

Data analysis

Problem-solving

Communication

Attention to detail

Education

GCSE in Maths and English or equivalent

Diploma or equivalent experience

Evidence of continuous professional development

Tools

Cerner Millenium

Word

Excel

Job description

Main area Administration Grade NHS AfC: Band 4 Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week (Three days per week will be office based, having attended the office full time for initial training) Job ref 391-RFL-7190028

Employer Royal Free London NHS Foundation Trust Employer type NHS Site Enfield Civic Centre Town Enfield Salary £31,081 - £33,665 per annum inclusive of HCAS Salary period Yearly Closing 25/07/2025 23:59

Band 4 Data Quality Officer

NHS AfC: Band 4

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

The Data Quality Officer is responsible for supporting the Data Quality Manager in fulfilling their responsibilities in relation to implementing and maintaining the Trust’s Data Improvement Strategy

The issue of quality of data and information pervades all aspects of the delivery of patient care and is the responsibility of everyone involved in delivering and supporting that care. Ensuring that information held on the Trust’s information systems is of the highest possible standard (accurate, consistent and timely) is crucial for legal, operational, clinical, patient safety and contractual purposes. Assuring high-quality data for analysis is also vital to good decision-making in the organization.

The Data Quality Officer will support the Data Quality Manager to implement, monitor, investigate, validate and correct the quality of data on the Trust’s patient-based systems. The post-holder will undertake data investigation, monitoring, validation and correction in a timely and structured manner as directed by the Data Quality Manager. This role will include data management issues associated with commissioning queries, Patient Demographic Service queries and support NHS number tracing.

Main duties of the job

To support the Data Quality Manager in fulfilling their responsibilities in relation to implementing and maintaining the Trust’s Data Improvement Strategy by fulfilling the main responsibilities outlined.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk

Detailed job description and main responsibilities

• Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust

Person specification

Royal Free World Class Values

• Demonstrable ability to meet the Trust Values

Education & professional Qualifications

• GCSE in Maths and English or equivalent
• Diploma or equivalent experience
• Evidence of continuous professional development

Experience

• Exposure to Patient Administrative practice
• Experience of promoting good practice and advice operationally on data management
• Experience of identifying causes of data errors and inaccuracies
• Experience of working within an office environment and organizing own workload
• Experience/knowledge of patient information capture
• Knowledge and experience of data analysis

Skills and aptitudes

• Extensive use of Cerner Millenium
• Word and Excel skills
• Knowledge of databases and patient-based systems
• Ability to problem solve and think logically through a problem
• Ability to engage with stakeholders to understand requirements and to work with them to ensure needs are met, particularly in relation to data management and quality
• Ability to achieve targets and standards personally and with others
• Ability to provide advice and support for adoption & operation of data quality legislation, directives and standards
• Ability to identify and report significant data quality issues effectively for monitoring and improvement purposes
• Capability to interpret and manage potentially complex queries in specialized areas such as commissioner or Patient Demographic Service queries

Personal Qualities & attributes

• Self -starter, motivated, able to work from own initiative and pro - active in identifying & reporting issues
• Strong attention to detail and a methodical approach to work
• Organisational and time management skills with ability to prioritise and work under pressure to deadlines
• Team Player
• Be able to communicate easily with a wide range of clinical and non -clinical staff

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.

• AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
• By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
• If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system .
• If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks youridentity and right to work documentation will be verifiedremotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• The Trust will request a DBS(CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
• By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

• Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
• Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
• Interview arrangements will be communicated via email so please check your email regularly following the closing date.

Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

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