Band 4 Data Administrator (Research)

University Hospitals Birmingham NHS Foundation Trust

West Midlands

On-site

GBP 28,000 - 31,000

Full time

2 days ago

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Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a data management and administrative support professional for the Clinical Research Facility. You will help manage clinical study data, support research staff, and contribute to databases and registries for local and national projects.

The role emphasizes combining IT knowledge with clinical research processes, involvement in public and patient engagement, and maintaining high standards under pressure and deadlines.

Qualifications

Knowledge of non-routine issues and problem solving in a workplace.
Experience with customer service and public/people facing interactions.
Strong skills with Microsoft Office (Word, Excel, Outlook) and IT systems.
Understanding of confidentiality and data handling in line with policies.
Awareness of equality, diversity, and inclusion considerations.

Responsibilities

Ensure effective data and data quality management and reporting for studies within the CRF.
Provide data management and trial coordination support as part of the team.
Ensure clinical data for CRF-adopted trials is completed, validated and returned to sponsors accurately and timely.
Serve as a focal point for information requests within the department.
Contribute to development of data storage systems and processes as the service evolves.
Collaborate with team members to pro-actively improve data management practices.

Skills

Communication skills

Keyboard/IT skills

Organisation

Time management

Customer enquiries

Problem solving

Attention to detail

Stress management

Team player

Interpersonal confidence

Flexibility

Care and compassion

Travel to sites

Education

GCSE English and Maths

Business Administration NVQ level 3

A level or equivalent

Tools

Microsoft Office

IT systems

Job description

Job Summary

The post holder will be a member of one of the many research teams based at one of the UHB sites and responsible for supporting the research staff. They will be responsible for providing data management, and research administrative support, as needed for clinical study activities.

Job Summary

The post holder will be expected to contribute to databases for clinical studies and registries of research patients for local and national research projects. This will require the post holder to combine their IT knowledge with knowledge of the clinical research process.

We have active Public and Patient Involvement and Engagement programmes that are crucial to our research and the post holder will be involved in supporting these.

The post holder will require excellent communication skills and will need to be able to demonstrate an ability to work under pressure and to tight deadlines

Main Duties, Tasks & Skills Required

Ensure effective data and data quality management and reporting for studies undertaken within the Clinical Research Facility.

The post holder will work as part of a team of data management/study coordination staff providing comprehensive data management and trial coordination support to the department.

Responsibilities will include ensuring that clinical data required for CRF adopted trials are completed, validated, and returned to study sponsors in an accurate and timely fashion, promoting high quality research, both within the Trust, nationally and internationally.

The post holder will work as part of a team that provides the focal point for information requests and queries within the department.

The post holder will ensure the clinical data collection, entry and transfer of information is of the highest standard and will be expected to be part of a team which develops the existing data storage systems and processes associated with them, as the needs of the service change.

The post is part of a team of data and study coordination staff in the CRF and as such the post holder will be expected to work as part of this team, providing cover for other members of the team when necessary and working together to pro-actively improve data management within the department.

About Us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job Description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person specification

Qualifications

Essential

Good General Education (e.g. GCSE English and Maths A-C/ 4-9 or equivalent)
Business Administration NVQ level 3 or equivalent experience in an administrative environment.

Desirable

Education to A level or equivalent

Experience

Essential

Knowledge of dealing with non-routine issues such as problem solving for an area of work
Experience of dealing with the Public/Customer service experience
Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
Experience of using IT systems
Understand confidentiality and apply the principles in every day working practice
Must be able to demonstrate an understanding of equality and diversity

Desirable

Evidence of administrative or clinical audit experience in an NHS setting
Knowledge of medical terminology
Working knowledge of patient confidentiality/ Caldicott guidelines
Awareness of Research Governance as far as it affects collection of research Study data

Additional Criteria

Essential

Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
Good keyboard/ IT skills
Good organisation skills and ability to multitask
Good time management skills
Ability to deal professionally with enquiries from staff, Patients and Visitors
Ability to problem solve
Ability to pay attention to detail where there are predictable interruptions to the work pattern
Ability to deal with stressful situations and sensitive issues
Work effectively and flexibly as part of a team to meet the needs of the services
Confident in dealing with people at all levels
Flexible approach to work
Demonstrates care and compassion
Ability to travel to multiple sites

Desirable

Able to produce reports and graphs for internal and external audit purposes as required.
Audiotyping

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Pay scheme

Agenda for Change

Band

Band 4

Salary

£28392.00 to £31157.00 Yearly

Contract

Permanent

Working pattern

Full-Time, Flexible Working

Reference number

304-1103211