Band 4 Central Booking Service Team Leader | Birmingham Community Healthcare NHS Foundation Trust

www.findapprenticeship.service.gov.uk - Jobboard; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading community health organization in Birmingham seeks a Band 4 Team Leader for the Central Booking Service to support the Neurodevelopmental Pathway Team. The ideal candidate will have strong people management skills and a professional attitude. Responsibilities include managing staff performance, supporting line management, and implementing new processes. The position offers a chance to contribute to a dedicated community healthcare team aimed at delivering excellent care.

Qualifications

• Experience in managing a team within a healthcare setting.
• Ability to monitor compliance with new systems.
• Strong organizational skills.

Responsibilities

• Support line management of part of the Children in Care and Education Health Care.
• Assist in implementing new systems and processes.
• Manage staff performance effectively.

Skills

People management

Professional attitude

Dedication

Job description

Please note, this is an internal vacancy and only employees of Birmingham Community Health NHS Foundation Trust (BCHC), Trust Bank, and agency staff engaged with BCHC are eligible to apply at this time.

This job advert will close as soon as sufficient applications have been received. Please apply promptly if interested.

An exciting and challenging opportunity exists for a Band 4 Team Leader to join the Central Booking Service (CBS) to support the Neurodevelopmental Pathway Team.

We are seeking an individual with a professional attitude, dedication, and experience in people management.

Our Service operating hours are from 08:30 to 16:30. The service is currently based at Gee House, Nechells.

This role will involve admin and operational support to the management team.

Key responsibilities of the CBS Team Leader

1. Support line management of part of the Children in Care and Education Health Care within CBS.
2. Assist in the implementation of new systems and processes within the team.
3. Monitor compliance with new processes.
4. Manage staff performance, workloads, and resources effectively.
5. Act as an escalation point for service user issues.
6. Conduct regular 1-1 catch-ups and PDRs with team members.

Be part of our team...

BCHC employs over 5,000 staff across Birmingham and the West Midlands, providing a wide range of community nursing and specialist healthcare roles. We deliver over 100 clinical services in various settings, including people's homes, health centres, clinics, and inpatient facilities. Our services cater to children, young people, families, adults, and community health needs. We operate two community hospitals, services for people with learning disabilities, the West Midlands Rehab Centre, and a leading Dental Hospital and School of Dentistry. Our commitment is to provide integrated, personalized care rooted in local communities, aiming to be a leading NHS provider in the West Midlands.

If you wish to be part of our team and work with a Foundation Trust committed to excellent care and healthy communities, we want to hear from you.

For further details on responsibilities, please see the attached job description and person specification.

This advert closes on Friday 15 August 2025.