Band 4 Cancer Navigator & Clinical Support Worker (Lung Team)

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a Lung Cancer Clinical Support Worker to join the MDT. The role focuses on holistic assessment, patient education and signposting, coordinating care across the lung cancer pathway and ensuring timely access to appointments and services.

You will work under CNS supervision to deliver personalised care, support carers and families, and maintain clear documentation within the cancer registry system.

Qualifications

• Holistic needs assessments are carried out to develop personalised care plans.
• Coordinate and monitor patients through the lung cancer pathway.
• Provide information and signpost to health, social care, financial and wellbeing services.
• Ability to support with phlebotomy as delegated after training.
• Work effectively within an MDT and under CNS supervision.

Responsibilities

• Undertake holistic needs assessments and develop personalised care plans.
• Signpost patients to relevant health, social care and wellbeing services.
• Coordinate and monitor progress through the lung cancer pathway.
• Communicate and document patient information with the MDT and primary care.
• Support phlebotomy and other delegated clinical activities after training.

Tools

Somerset Cancer Registry

Job description

The Lung Cancer Clinical Support Worker (LCCSW) will form an integral part of the multidisciplinary team (MDT) approach in providing personalised care interventions to patients diagnosed with lung cancer and their carers throughout the Lung Cancer Treatment pathway. The LCCSW will work independently within the remit of the role but under the guidance and supervision of the Lung Cancer Clinical Nurse Specialists (LCNS) to coordinate and manage patients referred to the service. The LCCSW will ensure patients are:

• Supported with living as normal a life as possible during and after diagnosis.
• Support with giving advice regarding both the short term and long-term effects of living with a Lung Cancer Diagnosis.
• Given advice about possible future signs of cancer recurrence or long-term effects of treatment
• Enabled to re- access specialist services without delay should they need to do so (Improvising Outcomes: A Strategy for Cancer, 2011)

As part of a team, the cancer support worker will speak to patients to discuss what matters most to them through a holistic conversation and assessment. The cancer support worker will provide cancer information and/or signpost them to support services and resources and will develop a personalised care plan which is shared with the patient and specialist team and that this and other communications are documented on the Somerset Cancer Registry., You will be an integral member of the Lung Cancer MDT, providing personalised care, support and coordination to patients throughout their cancer pathway. Under the supervision of the CNS, you will act as a key point of contact for patients, carers & families, helping to ensure a seamless, patient-centred experience from diagnosis through treatment, surveillance & follow-up. You will undertake holistic needs assessments, developing & reviewing personalised care plans, providing information & guidance, supporting shared decision-making and signposting to appropriate health, social care, financial & wellbeing services. You will support patients to understand their diagnosis, treatment options & self-management strategies while recognising & escalating concerns/changing needs. You will coordinate & monitor patient progress through the lung cancer pathway ensuring timely access to appointments, investigations, treatments & follow-up. You will track patients throughout the pathway, support Cancer Waiting Times standards, maintain accurate records and facilitate communication between patients, carers, the Lung CNS team, MDT members, primary care & external agencies. This includes administrative & data management responsibilities, supporting performance monitoring, audit, reporting & service improvement. You will promote personalised care & wellbeing and following training & assessment, undertake delegated clinical activities, including phlebotomy, while contributing to education & development.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.