Band 3 Training & Compliance Officer

Birmingham Community Healthcare NHS FT; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization in Birmingham is seeking a motivated individual for the role of Training & Compliance Officer. The successful candidate will manage training for bank workers, ensuring compliance and supporting them in accessing necessary training resources. The ideal applicant has a good educational background, significant administrative experience, and strong organizational skills to thrive in a dynamic environment.

Qualifications

• Extensive experience in an administrative/business support role.
• Experience of maintaining office systems.
• Excellent communication skills, both verbal and written.

Responsibilities

• Identify and prioritise bank workers requiring mandatory training updates.
• Contact bank workers to support them in booking training.
• Maintain records of training progress on shared databases.

Skills

Data management

Microsoft Office

Communication skills

Organizational skills

Education

Good Standard of general Education GCSE level/equivalent

Word Processing Qualification

Job description

Job summary

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. If you are looking for an opportunity to be part of a small friendly motivated team which will help you to develop your administrative and customer service skills then look no further. A vacancy has arisen within the Training & Compliance team and Birmingham Community NHS Foundation Trust Bank Team would like to invite interested applicants to apply for the role of Training & Compliance Officer to help them manage the Trust temporary workforce.

The Temporary Staffing Service is a busy and diverse working environment which provides temporary clinical and administration staff to services across Birmingham. We pride ourselves on providing high quality dedicated Bank members to meet staffing shortfalls in our clinical and non-clinical services.

Main duties of the job

• Identify and prioritise bank workers requiring mandatory training updates, and regularly review progress made on the training on an individual basis.
• Contact bank workers to support them in booking training or accessing training online sessions and ensure bank workers have the appropriate access rights.
• Support bank workers with training queries.
• Ensure reminders are made to bank workers in order to maximise attendance and training compliance through telephone, text, email or letter.
• Ensure records of training progress are maintained on shared databases, the bank management system and on the Electronic Staff Record (ESR).
• Book training as appropriate directly on the OLM module within ESR.
• Book training with Learning & Development for e-learning sessions.

About us

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities.

Job description

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities.

Person Specification

Qualifications

Essential: Good Standard of general Education GCSE level/equivalent

Desirable: Word Processing Qualification

Experience

Essential: Ability to demonstrate extensive experience in a similar administrative / business support role, Ability to demonstrate experience of maintaining office systems, including extensive use of computerised systems and filing

Desirable: NHS workplace experience

Skills/knowledge

Essential: Ability to populate and monitor data bases/ spreadsheets, Thorough understanding of Microsoft Office (incl. Excel and Word), Excellent communication skills, both verbal and written, Ability to work in a challenging and busy environment whilst meeting tight deadlines

Personal qualities

Essential: Excellent organisational skills, Committed team player, Personable and confident in communicating with all levels of staff

Desirable: Positive attitude and highly self motivated and can motivate others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.