Band 3 Supporting Medical Secretary | Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS foundation Trust; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading healthcare provider in Birmingham is seeking a Support Medical Secretary for the Community Paediatric Service. This part-time role covers 16 hours per week, focusing on secretarial and administrative tasks in a busy clinical environment. Ideal candidates will possess strong communication skills and the ability to manage competing workloads professionally. The position offers a chance to contribute to community services and work within a dedicated team.

Qualifications

• Ability to work on own initiative and as part of a team.
• Experience in audio typing and handling confidential information.
• Proven ability to prioritize workload and manage demands.

Responsibilities

• Provide secretarial and administrative services for Community Paediatric clinics.
• Audio typing and managing telephone communications.
• Organize correspondence and handle confidential reports.

Skills

Good communication skills

Ability to manage competing demands

Proficiency in audio typing

Job description

Overview

An opportunity has arisen for a Support Medical Secretary to join the Community Paediatric Service of the Children and Families Division. This fixed-term, part-time role is based at Bacchus Road, Birmingham, B18 4QY. The post is 16 hours per week, preferably across 3 days.

This role requires the ability to work on your own initiative while being committed to teamwork. It also requires good communication skills and the ability to manage the demands of working in a busy environment.

Responsibilities

• Provide a comprehensive secretarial and administrative service for Community Paediatric clinics for a team of Community Paediatric Doctors.
• Audio typing and handling telephone calls; liaise closely with Doctors and Administrative colleagues.
• Organise correspondence around clinic appointments; type confidential, complex and often sensitive clinical reports.
• Work under pressure, prioritise workload, and handle confidential and sensitive issues professionally.
• Typing of clinical correspondence relating to community-based clinics and general administrative duties as a Supporting Secretary (16 hours per week).

Requirements/Qualifications

• Ability to work on own initiative and as part of a team.
• Good communication skills and the ability to work in a busy environment.
• Proficiency in audio typing and handling confidential and sensitive information.
• Ability to prioritise workload and manage competing demands with professionalism.
• Typing of confidential, complex clinical reports and correspondence related to Community Paediatric clinics.

About BCHC

BCHC has more than 5,000 staff across Birmingham and the West Midlands, delivering over 100 clinical services in homes, health centres, clinics and inpatient facilities. The organisation provides services for children, young people and families as well as adults and community services, including two community hospitals, services for people with learning disabilities, the West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. BCHC is committed to integrated, personalised care rooted in local communities and aims to deliver outstanding, integrated care as part of the NHS in the West Midlands.

How to Apply / Important Information

• Please check your Trac account regularly, as this is how we will communicate with you during shortlisting and selection.
• Ensure all sections of the application form are completed fully and provide full details of referees, including business email address, telephone contact details and postal address.

For further details on the main responsibilities, please see the attached job description and person specification.

This advert closes on Thursday 25 Sep 2025.