Band 3 - Senior Administration Assistant, UK NEQAS

Integrated Care System; Watford; On-site; GBP 22,000 - 30,000; Full time

Job summary

An NHS Trust is seeking a dynamic Senior Administration Assistant to join their UK NEQAS Administration team in Watford. The role involves providing comprehensive administrative support, managing stock orders, and ensuring efficient operation of quality assessment schemes for laboratories. Ideal candidates will have significant experience in administration, excellent interpersonal skills, and proficiency in Microsoft Office. This position offers full-time hours with opportunities for part-time work, making it suitable for a variety of applicants.

Qualifications

• Experience in a senior administration role.
• Sound working knowledge of Microsoft Office.
• Knowledge of accounting practices and software is desirable.

Responsibilities

• Provide comprehensive administrative support.
• Assist in the administration of annual re-registration and other tasks.
• Support procurement and maintain financial records.

Skills

Interpersonal skills

Microsoft Office

Office Procedures

Education

Secretarial or office qualification (RSA3, NVQ3 or equivalent)

Job description

Go back West Hertfordshire Teaching Hospitals NHS Trust

Band 3 - Senior Administration Assistant, UK NEQAS

The closing date is 06 August 2025

We are looking for a dynamic and highly organised Senior Administrative Assistant to become part of the UK NEQAS Administration team.

The post holder will contribute to the administration of cost-effective and efficient UK National External Quality Assessment Schemes, which supply exercises/surveys and advice to national and international participating Haematology and Blood Transfusion laboratories.

UK NEQAS Haematology and Blood Transfusion are operated by the West Herts Teaching Hospitals NHS Trust and this post is an NHS appointment based at Croxley Business Park.

Standard hours will be Monday to Friday, 9am to 5pm, full time.

We would support any applicants who are looking for a part time/ job share.

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Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Main duties of the job

The post holder will be responsible for stock ordering, registration of participants and assisting in the office and administrative functions for the service.

The successful candidate will have experience of working in a senior administration post, have excellent interpersonal skills, be able to deal with changing workload/ priorities and have a sound working knowledge of Microsoft Office.

Knowledge of accounting practices and software would also be desirable.

About us

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and should you require support or guidance please contact [e-mail] If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Job responsibilities

The successful applicant will provide an efficient and comprehensive administrative support including:

• Acts as an administrative point of contact for participants and distributors of UK NEQAS services.
• Undertakes general administrative tasks, including assisting in the administration of the annual re-registration, preparing quotes, scanning, filing and assists in the administration team on ad hoc projects.
• Supports the procurement of stock and non-stock goods and stationery items for the UK NEQAS Unit by undertaking stock & inventory checks, tracks orders & authorises supply invoices to be passed for payment to Senior Managers.
• Supports the credit control process under the direction of the Administration Manager Maintains financial records & prepares credit control letters.

Person Specification

Education and qualifications:

• Secretarial or office qualification acquired through RSA3, NVQ3 or equivalent experience.

Knowledge:

• Knowledge of a range of office procedures and equipment.
• Basic/intermediate knowledge of the following software packages: text processing, spreadsheets, database and financial management packages.
• Basic knowledge of VAT regulations.
• Basic knowledge of non-UK business practice.
• Knowledge of bookkeeping or accounts.

Experience:

• General office or secretarial experience.
• Experience in a healthcare environment.
• Experience in credit control.
• Experience in invoicing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

West Hertfordshire Teaching Hospitals NHS Trust