Band 3 Safeguarding Children Administration Assistant

www.healthjobsuk.com - jobboard; Birmingham; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A public health organization in Birmingham is looking for a Band 3 Administrator for the Safeguarding Children Multi-Agency Safeguarding Hub (MASH). The role involves providing comprehensive administrative support while maintaining strong relationships with multi-agency partners. Candidates should ideally possess an NVQ Level 2 in Business Administration and be proficient in Microsoft Office. Flexible working options are available.

Benefits

Full NHS terms and conditions

Extensive holidays

Attractive relocation payment

Discounts for local and national retailers

Dedicated well-being services

Qualifications

• Substantial office experience required.
• Excellent working knowledge of Microsoft Office packages.
• Awareness of confidentiality and information governance issues.

Responsibilities

• Provide comprehensive administrative support to the Safeguarding Children MASH.
• Maintain working relationships with external multi-agency organizations.
• Travel to MASH bases in the West Midlands.

Skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Proficiency in Microsoft Outlook

Interpersonal skills

High level of accuracy

Ability to prioritize workload

Education

NVQ Level 2 in Business Administration

Good general education including GCE’s in Maths and English

NVQ 3 in Business Administration or equivalent

Job description

Main area Safeguarding Grade Band 3 Contract Permanent Hours 37.5 hours per week (Full Time 37.5 hours per week) Job ref 820-7092108-COR

Employer Birmingham Community Healthcare NHS Foundation Trust Employer type NHS Site Priestley Wharf Town Birmingham Salary £24,937 - £26,598 per annum Salary period Yearly Closing 18/08/2025 23:59

Band 3

Job overview

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Previous applicants need not apply

Birmingham Community Healthcare NHS Foundation Trust is seeking to appoint a highly motivated individual to work within our busy Safeguarding Children team, providing administration support to the Birmingham and Solihull Multi-Agency Safeguarding Hub (MASH). An exciting opportunity has arisen to work within the Safeguarding MASH team.

We have recently merged with Solihull and are keen to expand our team. We alsooffer hybrid working.

The successful applicant will have substantial office experience and an excellent working knowledge of Windows-based computer packages, in particular Microsoft Word, Excel, PowerPoint and Outlook. Also holding an NVQ Level 2 in Business Administration (or equivalent) with the ability to demonstrate a high level of accuracy, prioritise workload and meet deadlines.

The successful applicant will also have excellent interpersonal skills and an awareness of the confidentiality and information governance issues associated with working in a safeguarding environment.

Main duties of the job

The post holder will provide confidential and comprehensive administrative support to the
Safeguarding Children Multi-Agency Safeguarding Hub (MASH) ensuring that the needs of the
service are met.
The post holder will be required to maintain good working relationships with a wide range of
individuals, including those from external multi-agency organisations such as the police and
social services.

Please note

• Applicants are required to travel to all our MASH bases in the West Midlands.
• The core working hours are 9-5.

Working for our organisation

IMPORTANT

• Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Detailed job description and main responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Person specification

Qualifications

• Good general education including GCE’s in Maths and English or a relevant equivalent qualification
• NVQ 3 in Business Administration or equivalent

Experience

• Relevant experience of a range of office duties
• Experience of using Microsoft Office packages to produce documents and store data on spreadsheets

Skills/knowledge

• Competent in a variety of Microsoft applications including Word, Excel, PowerPoint, Access and Outlook
• Demonstrate a high level of accuracy
• Demonstrate an ability to prioritise workload and meet deadlines
• Ability to develop and maintain effective office systems
• Ability to create accurate reports
• Ability to self-generate written correspondence which is concise, legible, accurate and relevant

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link , will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.

All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.

The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.

We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.

We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here

Benefits of working for us:

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Name Charlotte Job title MASH Team Leader Telephone number 0121 466 7090 Additional information

For further details / informal visits contact:

Name Charlotte Cowell
Job title MASH Team Leader
Telephone number 07872 830214
[emailprotected]