Band 3 Patient Pathway Administrator (PPA)

Barking Havering and Redbridge University Hospitals NHS Trust; Romford; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

London Living Wage

Disability Confident employer

Job summary

Barking Havering and Redbridge University Hospitals NHS Trust in Romford is seeking an enthusiastic and organised Band 3 Patient Pathway Administrator to join the Neurology team. You will provide high quality administrative support, work closely with consultants, multidisciplinary teams and patients to help deliver efficient patient pathways.

Experience with Electronic Patient Record systems is desirable, and NHS administrative experience is essential.

Qualifications

• NHS administrative experience is essential.
• Excellent communication and organisational skills.
• Ability to manage competing priorities and deliver efficient patient pathways.

Responsibilities

• Provide high quality administrative and clerical support to the Patient Pathway Co-ordinator team.
• Coordinate the patient journey to ensure timely and effective delivery of care.
• Support the Neurology team by liaising with consultants, multidisciplinary teams and patients.

Skills

Communication

Organisation

EPR systems

NHS administrative experience

Job description

Band 3 Patient Pathway Administrator (PPA)

Company: Barking Havering and Redbridge University Hospitals NHS Trust

A Vacancy at Barking Havering and Redbridge University Hospitals NHS Trust.

We are seeking an enthusiastic and organised Patient Pathway Coordinator to join our Neurology team. This is an excellent opportunity to support a dynamic specialty, working closely with consultants, multidisciplinary teams, and patients to deliver a high-quality administrative service.

You will have excellent communication and organisational skills, the ability to manage competing priorities, and a proactive approach to delivering efficient patient pathways. Experience using EPR (Electronic Patient Record) systems is desirable, and previous NHS administrative experience is essential.

If you enjoy working in a fast-paced environment and are committed to providing excellent support, we would love to hear from you.

The Patient Pathway Administrator (PPA) will be responsible for the provision of high quality professional administrative and clerical support to the Patient Pathway Co-ordinator (PPC) team within their clerical group. The co-ordination of the patient journey is a critical factor in ensuring the timely and effective delivery of care.

We are getting better and better and our improvements are driven by a determination to deliver care we are proud of and our patients are happy with.

They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission.

We operate from two main sites – KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We are campaigning to secure the £35m we need to transform the A&E at Queen's and get rid of corridor care.

We are proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We are also part of the North East London Cancer Alliance.

We run a Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.

The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We are proud to be a London Living Wage employer.

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

This advert closes on Sunday 15 Nov 2026

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Company: Barking Havering and Redbridge University Hospitals NHS Trust Salary: £30,630 - £32,346 per annum inclusive Hours: Full-time Location: Romford, RM7 0AG Job type: Permanent Posting date: 4 Nov 2026 Closing date: 4 Dec 2026