Band 3 Medical Secretary

Integrated Care System; Dudley; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading healthcare provider in Dudley seeks a Medical Support Secretary for the Trauma & Orthopaedic Team. The role involves providing high-quality administrative support, managing clinic schedules, and ensuring confidentiality while handling sensitive medical correspondence. Candidates should have significant NHS experience and strong typing skills.

Benefits

Flexible working hours

Training and development opportunities

Qualifications

• 2 years' NHS experience is required.
• Familiarity with developing and maintaining clinical database systems.
• Willingness to undertake further training.

Responsibilities

• Provide administrative support to the Trauma & Orthopaedic Team.
• Type clinical correspondence accurately and manage diaries.
• Support medical secretaries with appointment bookings and clinic cancellations.

Skills

Organisational skills

Ability to work as a team player

Ability to prioritise work

Knowledge of Medical Terminology

Accurate Audio/copy typing

Education

GCSE or equivalent in English and Maths - grade C or above

Typing and word processing skills to RSA II/III or equivalent

Business administration NVQ level 2/3/AMSPAR Diploma

Tools

Microsoft Office programmes

OASIS Patient Care System

Job description

Medical Support Secretary - T&O Department

To provide a quality administrative/ secretarial service to the Trauma & Orthopaedic Team. , working closely with the Nurse Consultant Team.

To undertake accurate audio/ copy typing of medical correspondence for the Nurse Consultant as well as nursing team, consultant and doctors. This will include highly sensitive and complex medical terminology with a need for confidentiality. To work collaboratively and support other medical secretarial colleagues to ensure clinical correspondence is produced and distributed within acceptable timescales. The post holder will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work.

To support with partial bookings, PIFU, waiting list and RTT management. To manage nurse consultant clinics, support with general admin for the nurse consultant team and keep databases updated.

It is essential that the post holder should exercise initiate commensurate with the role and that confidentiality be maintained at all times.

Main duties of the job

To type clinical correspondence for nurse consultants team, ensuring accuracy and timely management of letters.

To support with typing of consultant and their teams clinical correspondence accurately and timely.

To manage nurse consultant diaries, ensure all clinic are fully utilised.

Book and attend joint clinic to support the Nurse Consultant and team.

Manage metal on metal database in line with national requirements.

To support medical secretaries with partial bookings, appointment bookings, clinic cancellations

Assist in the rearrangement of clinical activity (outpatient clinics) when the nurse consultant or other member of the team arranges leave, by liaising with appropriate members of staff with the Trust.

Prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what's available for you here at The Dudley Group

We are committed to home life balance through flexible working and making reasonable adjustments where possible

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification

Qualifications & Education

• GCSE or equivalent in English and Maths - grade C or above
• Typing and word processing skills to RSA II/III or equivalent
• Business administration NVQ level 2/3/AMSPAR Diploma

Knowledge and Training

• Proficient in the use of Microsoft Office programmes (i.e. Word & Outlook, Excel and Electronic diaries). Proficient in developing and maintaining clinical database systems
• Accurate Audio/copy typing
• NHS experience (2 years or more)
• Experience of preparing minutes and reports
• Knowledge of Medical Terminology
• Knowledge of OASIS Patient Care System

Communication & Relationship Skills

• Good organisational skills
• Ability to work as a team player
• Ability to prioritise work/work under own initiative
• An understanding of confidentiality/data protection rules
• Willingness to undertake further training to meet requirements of the role in an everchanging NHS
• Evidence that role applied for has been researched

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.