Band 3 Hub Coordinator – Hub Based | Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS foundation Trust; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading community healthcare provider in Birmingham is searching for a Hub Coordinator to join their Single Transfer of Care Team. The role is dynamic and fast-paced, where candidates will support patient admissions and discharges while ensuring efficient service delivery. Ideal applicants are enthusiastic, motivated, and skilled in problem-solving, with the ability to work well under pressure. Become part of a dedicated team that delivers integrated, patient-centered care across the West Midlands.

Qualifications

• Ability to coordinate admissions and discharges effectively.
• Natural interest in supporting patients and managing referrals.
• Capability to work under pressure with minimum supervision.

Responsibilities

• Support effective patient flow across all pathways.
• Assist with administrative processes for referral management.
• Collaborate with staff and patients for smooth operations.

Skills

Enthusiastic

Motivated

Problem-solving

Teamwork

Flexibility

Job description

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Please note this post doesnot meet the criteria/ eligibility for skilled worker sponsorship.

We require enthusiastic and motived individuals to work as part of the Single Transfer of Care Team - Central Hub. The role of a Hub Coordinator (Ward based) is fast-paced, busy, with changing priorities, and we are seeking staff to join this highly valued team. Supporting effective patient flow across all Pathways for admission and discharge, your contribution to the work can be both rewarding and influential as the service continues to develop and evolve.

For all posts there will be a requirement to actively support the administrative processes for referral management, coordination and support.

If you have a passion for supporting patients, enjoy the challenge of problem-solving and using your initiative on a daily basis, whilst liaising with many different levels of staff; and patients’/carers, then we would like to hear from you.

The right candidate will have a natural interest in being a committed member of a busy team, providing support with the planning and facilitation of admissions and discharges for all patients, and be confident and able to work with minimum supervision at times of pressure. We pride ourselves on high service delivery and patient-centred care. A willingness to be flexible across the service we deliver is required, and you will need to be both proactive and reactive to keep the flow of patients moving through the system.

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT
• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

For further details on the main responsibilities, please see the attached job description and person specification.


This advert closes on Monday 7 Jul 2025