Band 3 Healthcare Support Worker Assessment Day - RFH

Global Marketing Group Ltd; London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading healthcare provider is seeking a compassionate Healthcare Support Worker to provide essential care to patients. The role involves assisting with daily needs and collaborating in a diverse team to enhance patient experience. We offer opportunities for career growth, flexibility, and a supportive work-life balance, ensuring the best care for our patients.

Benefits

27 days annual leave plus bank holidays

Excellent family leave policies

Robust pension scheme

Flexible shift schedules

Access to discounts with leading high street brands

Qualifications

• Must demonstrate the Trust Values.
• Previous teamwork experience preferred.
• Customer care experience is an advantage.

Responsibilities

• Assist with personal care, observations, mealtimes, toileting, and mobility.
• Perform medical checks like taking temperatures and pulse.
• Work collaboratively with healthcare teams.

Skills

Empathy

Communication

Organizational Skills

Teamwork

Confidentiality Understanding

Infection Control Knowledge

Willingness to Learn

Education

Willing to develop towards a Level 2 diploma or equivalent

Literacy and numeracy skills

Job description

We need people who are caring, supportive, great at communicating, and thrive on looking after others. We are looking for somebody who can help us provide the very best care possible to our patients — somebody with an empathetic nature and an enthusiastic approach will be perfect in this role.

YOUR PASSION. YOUR CAREER. YOUR WAY

• NO WALK INS, TRAC INVITE ONLY *
• DO NOT APPLY IF YOU'VE HAD AN INTERVIEW WITHIN 6 MONTHS*

The role of a Healthcare Support Worker is fulfilling, varied, and impactful. You will play a vital role in caring for our patients, assisting with their daily needs such as personal care, observations, mealtimes, toileting, and mobility — as well as performing medical checks like taking temperatures, pulse, and respiration. This care is critical to supporting our patients' recovery and providing them with the best experience.

Sometimes the role will be tough. You will see and be involved in some difficult patient care, be rushed off your feet, and deliver some very direct personal care.

We have over 10,000 staff across three sites, all working towards the same goal: ensuring our patients receive the best care. You will work with diverse teams, offering opportunities to learn and grow.

This role operates on a shift basis — our patients need care 24/7. You will typically work a four-shift system: early, late, twilight, and nights, including some 12-hour shifts, known as 'long days' or 'long nights'.

If you've always aspired to work for the NHS — caring for patients and collaborating with highly motivated teams — then you will love this role at the Royal Free London.

We understand the importance of work-life balance. We offer 27 days of annual leave plus bank holidays, excellent family leave policies, and a robust pension scheme.

Our flexible working approach includes self-rostering for shift requests and access to a comprehensive wellbeing and benefits package, including discounts with leading high street brands.

We offer extensive career opportunities, whether you wish to pursue further study or thrive in your current role. Learn more about us at: https://www.royalfreelondonjobs.co.uk/

Job responsibilities

The detailed duties are outlined in the RFL Band 2 Healthcare Assistant Recruitment Pack, attached to this vacancy. Please review it to understand the role fully.

Person Specification

Royal Free World Class Values

Essential

• Ability to demonstrate the Trust Values

Education & Qualifications

• Willing to develop towards a Level 2 diploma or equivalent
• Literacy and numeracy skills

Desirable

• NVQ Level 2 or equivalent
• Knowledge of personal care procedures

Experience

• Previous teamwork experience

Desirable

• Customer care experience
• Interest or experience in a carer setting

Skills & Aptitudes

• Ability to provide individualised, empathetic care
• Good organisational skills
• Effective communication with patients, families, and teams
• Teamwork skills
• Understanding of confidentiality, privacy, and dignity
• Knowledge of infection control principles
• Willingness to develop knowledge and skills

Personal Qualities

• A caring, compassionate, and professional nature
• Ability to work collaboratively and build professional relationships