Band 3 Emergency Department Administrator

Royal Free London NHS Foundation Trust; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading healthcare provider in London seeks an administrative support staff member for the Emergency Department. The role includes providing efficient frontline administrative assistance, working closely with medical staff, and ensuring high-quality service to patients and other services. Candidates should be flexible and able to handle unpredictable situations as part of the dynamic healthcare environment.

Benefits

Flexible hours

Generous benefits

Advanced training and career development

Qualifications

• Flexible and knowledgeable about hospital operations.
• Ability to work independently in shift patterns.
• Experienced in handling unpredictable and distressing situations.

Responsibilities

• Provide high-quality front line administrative support.
• Work closely with staff in various departments.
• Carry out administrative processes to support high-quality patient care.

Job description

The post holder will provide high quality front line administrative support to the lower ground floor, including the adult assessment area (AAU), Emergency Department (ED), and same day emergency care (SDEC) areas. This role involves working closely with nurses, medical staff, outpatients, and medical records staff. The post holder will be part of the Emergency Department team, ensuring an efficient, high-quality, and timely service is provided. This includes offering a welcoming and professional service to patients, relatives, and all other services such as London Ambulance, Police, Hatzola, and HASS.

This role requires working closely with nurses, medical staff, outpatient, and medical records staff. The post holder will work as part of the Emergency Department team, ensuring an efficient, high-quality, and timely service. This includes providing a welcoming and professional service to patients, relatives, and all other services, e.g., London Ambulance, Police, Hatzola, and HASS.

These duties do not require direct supervision on a day-to-day basis. The post holder is responsible for effective forward planning to meet the administrative needs of the service and must carry out a range of effective administrative processes to support high-quality patient care. Staff need to be flexible, knowledgeable about hospital operations and external agencies, and able to work independently in shift patterns, including nights and weekends.

Due to the nature of the role, the day-to-day duties can be unpredictable, non-routine, and may involve dealing with distressing situations.

The Royal Free London NHS Foundation Trust is one of the UK's largest and most innovative trusts. Across three main hospitals, our dedicated staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies, and carry out more than 17 million tests.

Our size, scale, and influence offer unrivalled career opportunities and a forward-thinking approach that accommodates different lifestyles. From flexible hours and generous benefits to advanced training, we support your career development.

For more information, please visit https://www.royalfreelondonjobs.co.uk/.

For further details or informal visits, contact:

• Name: Sarisha Maxwell
• Job Title: ED Service Manager
• Email: [e-mail]
• Telephone: [phone]

Contact number: 02077940500 extn 38003