Band 3 - Dialysis & Outpatient Administrator | Royal Free London NHS Foundation Trust

Royal Free London NHS Foundation Trust; Greater London; On-site; GBP 1,000; Part time

Job summary

A leading NHS trust is looking for a part-time Dialysis & Outpatient Administrator to support their renal satellite units. You will be responsible for booking patient transport, handling administrative tasks, and providing a high standard of customer care. Ideal candidates are energetic, flexible, and preferably have some NHS experience. Join a supportive team and contribute to patient care across multiple locations.

Benefits

Flexible hours

Generous benefits

Training opportunities

Qualifications

• Ability to cope with new challenging priorities.
• Preferably some NHS experience.

Responsibilities

• Booking patient transport including rapid response.
• Supporting with maintenance/logistic issues.
• Making e-courier bookings for emergency bloods.
• Booking and monitoring transport issues.
• Coordinating haemodialysis clinic appointments.
• Outpatient clinic reconciliation.
• Cross cover of other sites.

Skills

Energetic

Methodical

Flexible

Reliable

Computer literate

Proactive

Job description

Overview

Dialysis & Outpatient Administrator to support NCL renal satellite units

Successful candidate is required to cover multiple sites. This vacancy is for Barnet Renal Dialysis Unit.

Responsibilities

• Booking patient transport including rapid response
• Supporting with maintenance/logistic issues, escalating to Assistant Service Manager where appropriate
• Making e-courier bookings for emergency bloods
• Booking and monitoring transport issues including recording incidents
• Coordinating haemodialysis clinic appointments for recent inpatients returning to dialysis
• Outpatient clinic reconciliation
• Cross cover of other sites
• Other administrative tasks as required within working hours

Role description

The Dialysis & Outpatient Administrator is responsible for providing a front-line reception service to the unit/centre and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre’s multi-disciplinary team, patients, relatives and their carers.

Our department is looking for an administrative member to join the team. The individual will be placed within one of our four off-site dialysis units.

Satellite locations

• Tottenham Hale Kidney & Diabetes Centre
• St Pancras Kidney & Diabetes Centre
• Edgware Kidney Care Centre
• Barnet Renal Dialysis Unit

Requirements

• Energetic, methodical, flexible, reliable, computer literate, proactive, able to cope with new challenging priorities and preferably with some NHS experience

Hours, location & sponsorship

The dialysis units are open Monday to Saturday from 0700am - 0100am

Admin working hours 0930-1530 Tuesday to Thursday, 0930-1600 Friday

22.5 hrs part time only

Onsite post only / No sponsorship available

About Royal Free London NHS Foundation Trust

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk

Please see attached Job Description for more information about this role and working at Royal Free London NHS Foundation Trust

This advert closes on Monday 13 Oct 2025