Band 3 - Dialysis & Outpatient Administrator

Royal Free London NHS Foundation Trust; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading NHS Trust in London is seeking a Dialysis & Outpatient Administrator to support multiple renal satellite units. Responsibilities include booking patient transport, coordinating appointments, and delivering high standards of customer care. Ideal candidates will be energetic, reliable, and preferably have some NHS experience. This is a full-time, onsite role with varied working hours.

Benefits

Flexible hours

Generous benefits

Training opportunities

Qualifications

• Experience in NHS administration preferred.
• Ability to manage challenging priorities effectively.
• Strong communication skills for various client groups.

Responsibilities

• Booking patient transport and managing logistical issues.
• Coordinating appointments and reconciling outpatient clinics.
• Providing a front-line reception service to the dialysis units.

Skills

Computer literate

Proactivity

Flexibility

Reliability

Good customer service

Job description

Dialysis & Outpatient Administrator to support NCL renal satellite units

Successful candidates are required to cover multiple sites.

Key Tasks

Booking patient transport including rapid response

Supporting with maintenance/logistic issues, escalating to Assistant Service Manager where appropriate

Making e-courier bookings for emergency bloods

Booking and monitoring transport issues including recording incidents

Coordinating haemodialysis clinic appointments for recent inpatients returning to dialysis

Outpatient clinic reconciliation

Cross cover of other sites

Other Administrative Tasks As Required Within Working Hours

The Dialysis & Outpatient Administrator is responsible for providing a front-line reception service to the unit/centre and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre’s multi-disciplinary team, patients, relatives and their carers.

Our department is looking for administrative members to join the team.

The individual will be placed within one of our four off-site dialysis units.

Our satellite locations are:

Tottenham Hale Kidney & Diabetes Centre

St Pancras Kidney Care Centre

Edgware Kidney Care Centre

and Barnet Renal Dialysis Unit

If you are energetic, methodical, flexible, reliable, computer literate, proactive, able to cope with new challenging priorities and preferably with some NHS experience then we would like to hear from you.

The dialysis units are open Monday to Saturday from 0700am - 0100am

Admin working hours between 0730am-2000 Monday to Friday

37.5hrs full time only

Onsite post only

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

For further details / informal visits contact: Name: Gwendelyn Dixon Job title: Renal Assistant Service Manager Email address: [e-mail] Telephone number: 0207 830 2747

Additional Contact Numbers

0203 758 2030

0208 732 4160