Band 3 Clinical Services Administrator - Salisbury

Avon and Wiltshire Mental Health Partnership NHS Trust; Salisbury; On-site; GBP 22,000 - 25,000; Full time

Job summary

Avon and Wiltshire Mental Health Partnership NHS Trust is seeking a highly organised administrator to manage prescription workflows across multiple prescribers. The role requires meticulous record-keeping, timely processing of prescriptions, and proactive communication with prescribers, pharmacies and service users.

You will work within a team delivering high-quality care across several sites. The ideal candidate will have strong Microsoft Teams and Excel skills, plus experience with records

Qualifications

• Highly organised administrator with strong attention to detail.
• Ability to multi-task in a busy environment and meet deadlines.
• Excellent communication with prescribers, pharmacies, and service users.

Responsibilities

• Overview and management of prescriptions for multiple doctors and prescribers.
• Maintain accurate records and ensure prescriptions are posted or emailed on time.
• Auditing prescription records for accuracy and completeness.
• Communicate with prescribers, pharmacies, service users, carers and staff by phone, email, MS Teams and in person.
• Prepare prescriptions for prescribers and process them into service user records.

Skills

Attention to detail

Multi-tasking

Communication

Time management

Organisational skills

Tools

MS Teams

Excel

Records management software

Job description

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Wiltshire South Memory Team are looking for a highly organised, caring, efficient administrator with skills that include attention to detail, multi tasking, working in a high pressure environment and has great communication abilities.

The role requires overview and management of prescriptions for multiple doctors and prescribers. Keeping accurate records and managing their time to meet deadlines and ensure that prescriptions are sent out in time.

You would also be required to have good problem solving skills.

Maintaining accurate records on spreadsheets of prescription numbers.

Maintaining accurate records on spreadsheets of prescriptions written/sent and where they are sent to.

Auditing prescription records.

Communicating with prescribers/pharmacies/service users/carers and care homes/family members and other staff on the phone, by email, on MS Teams and in person.

Preparing prescriptions for prescribers and then processing them once they have been written including scanning, uploading onto service user records and posting/emailing.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.