Band 3 Clinical Services Administrator

Avon & Wiltshire Mental Health Partnership NHS Trust; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in Bristol is seeking a motivated individual for an administrative support role in a multi-disciplinary team. The ideal candidate will have excellent organisational skills, proficiency in Microsoft Office, and the ability to prioritize their workload effectively. Responsibilities include providing support to the team, managing diaries, and maintaining records. This role is crucial for promoting high quality service within the mental health ward.

Qualifications

• Highly motivated and flexible.
• Excellent working knowledge of Microsoft Office systems.
• Ability to meet deadlines and maintain administrative standards.

Responsibilities

• Provide comprehensive administration and secretarial support.
• Act as first point of contact for the multidisciplinary team.
• Maintain diaries and arrange meetings, taking formal minutes.

Skills

Excellent organisational skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Ability to work in a team

Ability to prioritize workload

Job description

Job overview

Oakwood Ward is a mixed sex acute mental health ward, providing high quality care to service users experiencing a range of mental health presentations.

The ward is looking for a highly motivated and enthusiastic individual, to provide administrative and clerical support to the Oakwood team. You will be a key member of the multi-disciplinary team and assist in the promotion of a high quality service. The ability to prioritise your personal workload effectively, act on your own initiative and have a flexible approach to duties is of paramount importance.

Oakwood ward is currently based at Southmead Hospital, there are ongoing plans for the ward to move to Callington Road Hospital site. Unfortunately there are no set timescales currently, but expected move to be in 2026.

Main duties of the job

To provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary
team. This will include being the first point of contact for that team, ward or department and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.

The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (Rio). The post holder will need to meet
deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively.

The post holder will be involved in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates.