Band 3 Care Support Worker

HCRG Care Group; Trowbridge; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Salary £25,500–£27,098 pro rata

My Reward Hub discounts

Wellbeing support

Career development & eLearning

Wages accessible as you earn them

Job summary

HCRG Care Group is seeking a Band 3 Care Support Worker to join the Children’s Continuing Care Team in Wiltshire. This part-time role (27 hours/week) involves caring for children at home, including nights and evenings, with training provided for medical technologies and care planning.

You will travel across Wiltshire and Banes, liaising with families and safeguarding children as a core duty. The role requires driving, strong communication, confidentiality, and a compassionate approach.

Qualifications

• Full UK driving license and use of a car.
• Willingness to travel across Wiltshire and Banes.
• Experience in caring for children with complex medical needs preferred.
• Ability to participate in training of new staff in various settings.

Responsibilities

• Caring for children in their own homes, including night, day, and evening shifts.
• Look after children with complex health needs who require medical technology.
• Receive training and work with a trained colleague while learning skills.
• Keep accurate records of the care provided.
• Communicate effectively with children and families.
• Follow the child care plan and respond when health deteriorates.

Skills

Full UK driving license

Communication skills

Relating to children

Willingness to travel

Team player

Confidentiality

Education

NVQ 3 in health or social care

GCSEs in Maths and English

BSL level 1

Makaton

Job description

## Job IntroductionAre you passionate about making a meaningful difference in people’s lives? HCRG Care Group is looking for a dedicated and compassionate **Band 3 Care Support Worker** to join our friendly and supportive, Children’s Continuing Care Team.In this rewarding role, you will provide designated, high‐quality care for children with complex medical needs within the community and in their own homes.**This is a part-time role working 27 hours per week, however, we are happy to discuss alternative hours.****Main Responsibilities:**Being part of the children’s continuing care team will involve -* Caring for children in their own homes, this will involve waking night shifts, day shifts and evening shifts, where you will be required to look after and respond to different health needs whilst parents get some sleep and rest.* Being confident to look after children who have complex health needs and require medical technology such as ventilators, feeding tubes, and oxygen.* You will receive full training in all aspects of a child’s care and will work with a trained colleague whilst you are learning these new skills, which are reviewed regularly.* Keeping accurate records of the care you provide.* Communicating effectively and professionally with children and families in our care.* Working to and providing care in line with the child’s care plan.* Recognising when a child’s health is deteriorating and following the advice and actions in the care plan.**Please see the job description attached for a full list of responsibilities.****The Ideal candidate will have:****Essential:*** Understanding the impact of providing/receiving care in the home for children with complex medical needs and their families* Ability to participate in training of new staff in a variety of settings, including theory training, and training within family homes.* Full UK driving license and use of a car.* Willingness to travel across the whole of Wiltshire and Banes as required.* Flexible and reliable.* Willingness to work towards “experienced to teach” part of Competency Framework.* Excellent oral and written communication skills.* Ability to relate to children.* Adaptable and motivated.* Must maintain confidentiality.* Trustworthy.* Caring, patient and observant.* Ability to learn theoretical/practical skills.**Desirable:*** NVQ 3 in health or social care or recognized nursery nurse qualification.* GCSE in Moths and English.* British Sign Language level 1.* Makaton.* Experience of relevant clinical procedures and technology dependence.* Minimum of 1yr experience working with children with complex health needs.* Minimum of 1yr working with children in other setting, e.g. nursery, respite service.* Recognise own strengths and weaknesses.* Recognise own needs for support and development.**Package Description**As a Care Support Worker, you’ll be part of our valued team based at Derby Court, Wiltshire. You will feel valued as a Care Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including:* A salary of £25,500 - £27,098 Pro Rata with access to our group pension* Free tea, coffee and milk at your base location* Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you* Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates* Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling* Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise* An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year**About the Company**We change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.### Attached documents* CSW HCRG (1).docxApply+−Leaflet | OpenStreetMap contributors### Band 3 Care Support Worker* **Salary** £25,500 - £27,098 pro rata* **Frequency** Annual* **Job Reference** HCRGCG/TP/42452/20722* **Contract Type** Permanent - Part Time* **Closing Date** 18 October, 2026* **Job Category** HCRG - Additional Clinical Services* **Business Unit** HCRG - BSW 0-19* **Location** Derby Court, Trowbridge, United Kingdom* **Posted on** 25 September, 2026