Band 3 Business Assistant

Leicestershire Partnership; Leicester; Remote; GBP 26,000 - 34,000; Full time

Job summary

Leicestershire Partnership NHS Trust in Leicester is seeking a capable Senior Administrative Lead to provide high-quality administrative support within a team focused on Community Paediatric and Audiology, delivering efficient services for CYP and families.

The role is based between County Hall, Glenfield, Leicester, and new staff are appointed subject to a 6-month probationary period. Applications may involve DBS checks; costs are the responsibility of the applicant.

Responsibilities

• To provide comprehensive senior administrative support within the administration team to achieve effective and efficient service provision including training and induction of staff in their roles.
• To undertake diary / ledger management
• Communicating effectively both verbally and in writing with a wide range of professional colleagues and service users.
• To organise, plan and prioritise own workload, and that of others, to be responsive to the changing needs of the service, utilising and maintaining electronic and hard-copy office systems to ensure the smooth-running of the service or team.
• To deal confidentially and confidently with complex patient and staff information and to provide support and advice within the remit of the role, and escalating problems or concerns where appropriate.

Job description

Job Overview

Supporting a team of administrators within the areas of Community Paediatric and Audiology, the post holder will need to demonstrate strong leadership and motivational skills, with the ability to work calmly under pressure is essential to the role as well as showing emotional resilience. skills and character to consistently deliver high quality care and work creatively at pace with colleagues with our CYP and families at the centre.

The successful applicants will be based between County Hall, Glenfield, Leicester.

Contact Details:

Nicola Manson, [e-mail]

Job Description Summary (Main duties and responsibilities)

• To provide comprehensive senior administrative support within the administration team to achieve effective and efficient service provision including training and induction of staff in their roles. .
• To undertake diary / ledger management
• Communicating effectively both verbally and in writing with a wide range of professional colleagues and service users.
• To organise, plan and prioritise own workload, and that of others, to be responsive to the changing needs of the service, utilising and maintaining electronic and hard-copy office systems to ensure the smooth-running of the service or team.
• To deal confidentially and confidently with complex patient and staff information and to provide support and advice within the remit of the role, and escalating problems or concerns where appropriate.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information including AI in our recruitment process can be found in the Information for Applicants document attached.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.