Band 3 Bank Secretary & Clerical Assistant - Bath NHS House

NHS Jobs; Bath; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent healthcare provider in Bath is seeking a Band 3 Bank Secretary & Clerical Assistant to offer essential administrative support. The role includes handling correspondence, managing records, and facilitating communication within the team and with patients. Ideal candidates will have strong attention to detail and communication skills, along with a commitment to maintaining confidentiality. This position contributes to the high standards of service and care expected in a healthcare setting.

Qualifications

• Experience in administrative or clerical roles.
• Ability to manage multiple tasks efficiently.
• Proficiency in audio typing is a plus.

Responsibilities

• Handle incoming and outgoing post promptly.
• Act as a liaison for the management team.
• Maintain accurate filing systems and databases.

Skills

Confidentiality

Attention to detail

Communication skills

Job description

Band 3 Bank Secretary & Clerical Assistant - Bath NHS House

Receiving, processing and sorting post, ensuring that it is passed on to the relevant staff member as soon as possible; ensuring that outgoing post is posted on a daily basis. Deal with the initial handling of general incoming calls, ensuring that they are passed on to the appropriate person as soon as possible. Deal courteously with patients, relatives, members of the public and staff whilst always maintaining confidentiality. Taking accurate messages and ensuring they are received by the appropriate person as soon as possible. Act as a liaison and contact point for the management team. Liaise with other internal and external services as appropriate. Secretarial and Clerical Support Prioritise and organise own workload Copy and audio typing of letters and reports as required. Maintain an accurate and comprehensible filing system (paper and electronic). Maintain up-to-date and accurate databases of information. Co-ordinate statistical data and general information as required. Maintain up-to-date diaries as required. Set up meetings and provide support to book rooms, collate papers and take notes as appropriate. Maintain and order stationery supplies and other stores. Maintain adequate supplies of forms and pro-forma documentation. Process orders and/or maintenance requests. Other Duties Any other duties as requested and commensurate with post and grade. Cover for other receptionists in the team as required. Ensure that administrative colleagues and managers are kept informed of all information pertinent to the maintenance of the high standard of service and standards of care. Work within national, local and trust policies, procedures, guidelines and standards.