Band 3 Apprentice Clerical Officer Barking Havering and Redbridge Univ Hospitals NHS Trust

Barking, Havering & Redbridge Hospitals; Romford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in healthcare is seeking an enthusiastic Apprentice Clerical Officer to join their dynamic Radiology Department. This role offers a unique opportunity to gain hands-on experience while completing a Level 2 Customer Service Practitioner apprenticeship. You will be integral in providing clerical support to Radiologists, Radiographers, and Sonographers, ensuring smooth patient flows and timely results. With a commitment to high-quality care, this position allows you to contribute to a vital service that impacts the lives of over 700,000 patients. If you're ready to embark on a rewarding career in healthcare, this apprenticeship is the perfect starting point for you.

Qualifications

• Must be 16 years or older and eligible to work in the UK.
• No prior Customer Service qualification at level 2 or above.

Responsibilities

• Provide clerical support to Radiology staff and maintain patient flows.
• Access and record patient details using Radiology Information systems.

Skills

Customer Service

Clerical Support

Radiology Information Systems

Education

Level 2 Customer Service Practitioner Apprenticeship

Tools

Medway Systems

Job description

BHRUT is one of the largest associate teaching hospitals providing acute care for over 700,000 people from across two main sites - Queens and King George Hospital. We are looking for someone to join the team as an Apprentice Clerical Officer to provide clerical support to Radiologists, Radiographers and Sonographers and to maintain smooth patient flows throughout the department. Duties will include using the Radiology Information and Medway systems to access and record patient details and update their records. Although your main base will be King George Hospital you may be required to work anywhere within the Radiology Departments across all sites of the Trust.

As this is an apprenticeship position alongside the job role you will complete the Level 2 Customer Service Practitioner apprenticeship. If you already hold a Customer Service qualification at level 2 or above you are not eligible to apply for this post.

Please read the advert and Job Description carefully before applying, ensuring that you clearly demonstrate how you meet the criteria in the person specification.

To be eligible for an Apprenticeship you must meet the following criteria:

1. Be 16 years old or over
2. Have the right to work in the UK (without restrictions)
3. Have been permanently resident in the UK for the past 3 years

We welcome applications from those with lived experience of the care system.

To provide a comprehensive administrative service which forms the solid foundation to allow the Radiology Department, Trust wide, in delivering a smoother, smarter, and safer Radiology service with timely results to promote seamless, safe, and high-quality care to enable the trust to achieve key targets.

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Nichola Ceesay, Recruitment Advisor, on 01708 435000 ext. 4176. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

This advert closes on Sunday 15 Dec 2024.

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