Band 3 Anticoagulation Clinical Support Worker (Phlebotomy)

NHS; Birmingham; On-site; GBP 24,000 - 27,000; Part time

Job summary

A healthcare provider is looking for a part-time Anticoagulation Clinical Support Worker to provide phlebotomy services across various healthcare settings in Birmingham. Responsibilities include supporting nursing staff, managing administrative tasks, and maintaining high care standards. The role requires good communication skills, a Phlebotomy Training Course, and previous healthcare experience. The position offers flexible working hours and the necessity for a DBS check.

Qualifications

• Must have a full UK driving license.
• Basic IT skills required.
• Experience in a healthcare environment preferred.

Responsibilities

• Provide phlebotomy and point-of-care services within clinics and homes.
• Support clinical staff with administrative tasks.
• Maintain high standards of care according to trust values.

Skills

Communication skills

Team player

IT skills

Education

GCSE or equivalent in English & Mathematics

Phlebotomy Training Course

Completion of competency-based workbook

Job description

Job Summary

Anticoagulation Clinical Support Worker (Phlebotomy)

AfC Band 3, 30 hours per week, permanent part‑time with flexible working. Salary £24,937 to £26,598 a year pro rata.

Location: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, B15 2TH.

Primary duties within the Phlebotomy team supporting nursing and administration. Provide domiciliary, home, nursing home, satellite hospital point‑of‑care services and maintain the smooth running of the anticoagulation service.

Working hours: 5 shifts per week 08:00–14:00 Monday to Friday. Full UK driving licence required and ability to work independently across sites.

Responsibilities

• Provide phlebotomy and point‑of‑care services within hospital clinics, patients’ homes, nursing homes and satellite hospitals.
• Administration and case load management.
• Maintain high standard of care following trust values within clinics and the community.
• Support administration staff and clinical nurse specialists with clinic administrative tasks.
• Assist CNS team in nurse‑led clinics.

Qualifications

• GCSE or equivalent in English & Mathematics (Functional skills level 2) or equivalent practical experience.
• Phlebotomy Training Course.
• Completion of competency‑based workbook or equivalent experience to vocational qualification level 3.
• Point of Care trained with handheld devices (desirable).

Experience

• Previous experience working in a healthcare environment.
• Previous experience in venepuncture / phlebotomy.
• Awareness of confidentiality, safeguarding, infection control.
• Understanding of anticoagulation and blood disorders (desirable).
• Experience of using IT systems (desirable).

Additional Criteria

• Good communication skills; personal tact, diplomacy, judgment.
• Professional, interpersonal, interactional skills within a multidisciplinary team.
• Basic computer / IT skills.
• Ability to work in an environment with frequent exposure to body fluids and biological hazards.
• Ability to cope / work under pressure to tight deadlines.
• Flexibility to work in designated areas requiring phlebotomy / anticoagulation service.
• Team player but also effective lone worker.
• Autonomous domiciliary / satellite hospital phlebotomist / POC liaison within the anticoagulation team.
• Hold a full UK driving licence.

Disclosure and Barring Service Check

This post requires a DBS check.

Contact

For more information or to arrange a visit, contact Amy Hoare, Lead Anticoagulation Nurse, 0121 371 8369.

About the Trust

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.