Band 3 Administrative Assistant - Solihull (Band 3) - Mental Health - Birmingham and Solihull M[...]

Band 3 Administrative Assistant - Solihull

Band 3

Main area: Mental Health. Grade: Band 3. Contract: Fixed term for 12 months (FTC). Hours: Full time - 37.5 hours per week (Monday to Friday, 09:00 - 17:00). Job ref: 436-7009403-A

Site: Lyndon Resource Centre. Town: Solihull. Salary: £24,625 - £25,674 per annum, pro rata. Salary period: Yearly. Closing date: 06/05/2025 23:59.

Please note that this post may close earlier than the indicated closing date if sufficient applications are received.

Job overview

Based in our offices in Solihull, you will provide efficient administrative support within the Solihull Neighbourhood Mental Health Team. Your role will include assisting the team administrator with administrative and secretarial duties and supporting our clinical team.

This post may be extended or made into a substantive role at the end of the FTC.

Main duties of the job

The post holder will support the provision of administrative services within the Solihull Neighbourhood Mental Health Team.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4,000 staff help improve mental health and wellbeing for the 70,000 people we serve annually. We offer a range of mental healthcare services across Birmingham and Solihull, as well as nationally. We are also known for research and innovation.

Our community is diverse, with high levels of deprivation in some areas, increasing demand for our services. We are committed to providing inclusive, excellent care and creating a welcoming environment for our staff and service users.

Detailed job description and main responsibilities

For detailed responsibilities, please view the attached job description and person specification.

We recommend submitting your application promptly, as the post may close earlier if enough applications are received.

We cannot support applications from candidates requiring sponsorship to work in the UK.

Site-based role.

Person specification

Qualifications

• NVQ Business Admin Level 2 or equivalent
• English GCSE Grade 4 or equivalent
• Maths GCSE Grade 4 or equivalent
• RSA II or equivalent
• RSA Typing III or equivalent

Knowledge and experience

• Experience dealing with sensitive or distressing issues
• Secretarial experience, preferably in a medical setting
• Experience working in a fast-paced environment

Skills

• Minute-taking ability
• ICT skills
• Experience with Rio, Emis, and other healthcare systems
• Effective communication at all levels

We are committed to fairness, diversity, and safeguarding. All roles require pre-employment checks, including DBS. Applicants may need to cover DBS costs, which can be reimbursed. Successful candidates will complete mandatory training online within the first two weeks.

Applications from those requiring UK sponsorship are considered, but eligibility criteria must be met. Non-UK candidates can self-assess sponsorship likelihood at GOV.UK. Salary thresholds for sponsorship are also specified. Relocation expenses up to £8,000 may be reimbursed.

Due to vetting requirements, police custody roles require UK residency for the last year.

Employer certification / accreditation badges

This role involves working with vulnerable groups and is subject to DBS checks under relevant legislation.