Band 3 Administrative Assistant - Solihull

Birmingham and Solihull Mental Health NHS Foundation Trust; Metropolitan Borough of Solihull; On-site; GBP 24,000 - 26,000; Full time

Job summary

An established industry player in mental health services is seeking a dedicated Band 3 Administrative Assistant to join their Solihull team. This full-time role involves providing essential administrative support to the Neighbourhood Mental Health Team, ensuring efficient operations and assisting clinical staff. Ideal candidates will have a strong background in administration, particularly within a healthcare setting, and possess excellent communication and ICT skills. Join a compassionate organization committed to improving mental health wellbeing in a diverse community and make a meaningful impact in people's lives.

Qualifications

• NVQ Business Admin Level 2 or equivalent is essential.
• Experience in a medical background is preferred.

Responsibilities

• Provide administrative support within the Solihull Neighbourhood Mental Health Team.
• Assist team administrator with secretarial duties.

Skills

Minute Taking

ICT Aptitude

Experience with Rio and Emis

Communication Skills

Education

NVQ Business Admin Level 2

English GCSE Grade 4

Maths GCSE Grade 4

RSA II

RSA Typing III

Tools

Rio

Emis

Job description

Band 3 Administrative Assistant - Solihull

Band 3

Main area: Mental Health
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday 09.00 - 17.00)
Job ref: 436-6737501-A

Site: Lyndon Resource Centre
Town: Solihull
Salary: £24,071 - £25,674 per annum, pro rata
Salary period: Yearly
Closing: 05/01/2025 23:59

Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job Overview

Based in our offices in Solihull, you will provide an efficient and effective administrative support service within the Solihull Neighbourhood Mental Health Team. To assist the team administrator with administrative and secretarial duties and provide support to our clinical team.

Main Duties of the Job

The post holder will be responsible for supporting the provision of an administrative service within the Solihull Neighbourhood Mental Health Team.

Working for Our Organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community.

Detailed Job Description and Main Responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person Specification

Qualifications

• NVQ Business admin level 2 or equivalent
• English GCSE grade 4 or equivalent
• Maths GCSE grade 4 or equivalent
• RSA II or equivalent
• RSA Typing III or equivalent

Knowledge and Experience

• Experience of dealing with sensitive/distressing issues.
• Significant secretarial experience preferably within a medical background.
• Experience of working within a fast-paced environment.

Skills

• Ability to take minutes.
• Aptitude for ICT.
• Experience of using Rio, Emis and other healthcare systems.
• Ability to communicate at all levels.

The Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As part of our safe recruitment practice, pre-employment checks will be undertaken before any appointment is confirmed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.