Band 2 Ward Clerk

Northumbria Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 24,000; Full time

Job summary

An exciting opportunity has arisen within a leading healthcare provider in Birmingham. This role offers the chance to support clinical services in a vibrant environment, focusing on administrative duties that are crucial for patient care. The position requires a proactive individual with strong IT skills and a commitment to excellent customer service. Join a dedicated team that strives to deliver the best care possible, making a real difference in the lives of vulnerable communities. If you are looking for a fulfilling career in healthcare, this is the perfect role for you.

Qualifications

• Essential GCSE level in Maths and English.
• Experience in administrative/business support roles.

Responsibilities

• Perform administrative duties including data input and scheduling appointments.
• Welcoming visitors and managing email accounts.

Skills

Database Input

Word Processing

Customer Service

IT Skills (Word, Excel, Outlook)

Organizational Skills

Education

GCSE in Maths and English

Job description

Job Summary

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Please note, Sponsorships are not provided for this post.

Our vision can be summed up as 'Best Care: Healthy Communities.' BCHC exists to provide the Best Care possible to support the people who use our services, many of whom are among the most vulnerable in our society, to live well in Healthy Communities. So if you want to be a part of this, we would love to hear from you.

An exciting opportunity has arisen to work within the inpatients - Adults and Specialist Rehabilitation Division, to support our clinical services.

We have 1 post available at West Heath Hospital - Full time (37.50hrs). The working hours are between Monday - Sunday 8-8.

Main duties of the job

The posts will cover a range of administrative duties, predominately data input, photocopying, telephone answering, monitoring of generic/personal email accounts, scheduling of appointments, pulling patient records. Experience working on Rio. Welcoming visitors.

About Us

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Date posted

14 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

820-6942210-ASR-A

Job locations

West Heath Hospital

Rednal Road

Birmingham

B38 8HR

Job Description

Responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications Essential

• GCSE level or equivalent in Maths and English

Experience Essential

• Experience of using word processing packages
• Experience in a similar administrative/business support role

Desirable

• Experience working in the NHS or public sector.

Skills/knowledge Essential

• Knowledge of database input, producing standard reports
• Knowledge of electronic patient information systems, Ability to input accurately
• Good organisation skills
• IT skills including word, excel and outlook
• Customer service experience

Other job requirements Essential

• Ability to work as part of a Team
• Approachable
• Flexible approach to workload and location
• Flexibility to cover out of hours
• Attention to detail

Personal qualities Essential

• Excellent interpersonal communication skills (verbal and written)
• Willingness to undertake training as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

West Heath Hospital

Rednal Road

Birmingham

B38 8HR

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)