Band 2 Pharmacy Assistant

University Hospitals Birmingham NHS Foundation Trust; Sutton Coldfield; On-site; GBP 14,000 - 21,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust aims to recruit a Band 2 Pharmacy Assistant to support Good Hope Hospital’s busy pharmacy team with a 22.5 hour week. You will work to provide patient-focused care and a safe, efficient service.

Key duties include dispensing prescriptions, stocking wards and departments, reception duties, and helping with induction or training. The role requires strong communication, reliability, and a flexible approach to extended hours.

Qualifications

• Educated to Secondary School standard.
• GCSEs C/4 or above (or equivalent) in Mathematics and English.
• Holds or is willing to work towards an NVQ level 2 Certificate in Pharmacy Service Skills (QCF) and BTEC Level 2 Certificate in Pharmaceutical Science.
• Accredited Dispensing Assistants course.

Responsibilities

• To interpret and accurately dispense prescriptions and requests for medication.
• To participate in stock supply to wards and departments and re-order as necessary.
• To receive goods into the department, unpack, check and put away deliveries against relevant paperwork.
• To act as front of house on reception, greeting customers and receiving in work.
• To participate in the induction and training of staff.
• See job description for full list.

Skills

Customer relations

Teamwork

Attention to detail

Time management

Discretion and diplomacy

Confidentiality

Flexible

Punctual

Education

Secondary School GCSEs English & Maths

NVQ Level 2 Certificate in Pharmacy Service Skills (QCF)

BTEC Level 2 Certificate in Pharmaceutical Science

Accredited Dispensing Assistants course

Tools

Pharmacy computer systems

Job description

University Hospitals Birmingham NHS Foundation Trust

Band 2 Pharmacy Assistant

The closing date is 23 November 2026

Do you want to work in a busy department that is committed to providing a quality service that focuses on patient care and experience? This is your opportunity to join our diverse pharmacy teams at Good Hope hospital. This post is 22.5 hours per week.

You will:

• Assist in the delivery of pharmaceutical care to patients within the Trust through the provision of a safe and efficient pharmacy service
• Provide a comprehensive reception service, greeting our service users and taking in work confidently and accurately.
• Provide proficient medicines stock maintenance and distribution to wards and satellite pharmacies

You will be involved in maintaining the Pharmacy Service to wards and departments on a rotational basis.

You must be an enthusiastic and astute individual to join our busy team. Self-motivated and flexible, you will have excellent organisational and communication skills. You'll also have the ability to work effectively both independently and with the existing team.

You will have:

• The ability to develop good working relationships
• A flexible approach and commitment to accommodate the needs of the service
• Strong attention to detail

This post offers in-service development training and the opportunity to gain further qualifications including the NVQ Level 2 Award in Pharmacy Services.

Main duties of the job

Key Responsibilities

• To interpret and accurately dispense prescriptions and requests for medication
• To participate in stock supply to wards and departments and re-order as necessary
• To receive goods into the department, unpack, check and put away deliveries against relevant paperwork
• To act as front of house on reception, greeting customers and receiving in work
• To participate in the induction and training of staff
• See job description for full list

There will be a requirement to participate in extended hours; including weekend working, bank holidays and late nights on a rotational basis.

For an informal chat please contact: Nicola Holdsworth, Pharmacy Operations and Performance Manager [e-mail] 0121 424 7421

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

Please Note : For a detailed job description for this vacancy, please see attached Job Description

Qualifications

• Educated to Secondary School standard
• GCSEs C/4 or above (or equivalent) in Mathematics and English
• Holds or is willing to work towards an NVQ level 2 Certificate in Pharmacy Service Skills (QCF) and BTEC Level 2 Certificate in Pharmaceutical Science
• Accredited Dispensing Assistants course

Experience

• Evidence of previous work experience relevant to the position such as warehouse or stores, reception duties etc
• Evidence of experience within a team environment
• Experienced in customer relations
• Understanding of Health and Safety at Work, manual handling and COSHH
• Understanding of dispensing, stock control and supply systems and processes
• Previous experience within a pharmacy setting
• Knowledge of hospital environment
• Knowledge of pharmacy environment
• Understanding of pharmacy related computer systems

Additional Criteria

• Able to work to strict policies and procedures
• Able to identify customer needs and deliver services to the required level
• Able to maintain accurate records
• Demonstrates ability to recognise own limitations referring to appropriate person when necessary
• Demonstrates ability to work independently and within a team
• Able to maintain confidentiality of information
• Able to adapt to change
• Good time management
• Able to demonstrate discretion and diplomacy
• Able to work accurately under pressure
• Strong attention to detail
• Reliable
• Punctual
• Ability to travel to all UHB sites
• Able to work under close supervision
• Flexible to work in accordance with service needs
• Committed to abide by the Trust vision and values
• Able to lift moderate weights (up to 15kg)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust