Band 2 - Out of Hours Ward Clerk, Surgery and Medicine

Asset Building Group P/L; Watford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a dynamic healthcare environment. This role involves managing patient records using an Electronic Patient Record system, ensuring accurate documentation of admissions, transfers, and discharges. The ideal candidate will possess excellent organizational and communication skills, thrive in a fast-paced multi-professional team, and contribute to the ongoing improvement of patient care. With a commitment to staff wellbeing and flexible working options, this opportunity offers a chance to be part of an innovative team dedicated to enhancing healthcare delivery in the Watford area.

Qualifications

• Experience in a busy healthcare environment with strong organizational skills.
• Proficient in using Electronic Patient Record systems.

Responsibilities

• Accurately record admissions, transfers, and discharges on the EPR system.
• Handle telephone enquiries and maintain patient confidentiality.

Skills

Organizational Skills

Communication Skills

Ability to Work in a Team

Flexibility

Tools

Electronic Patient Record (EPR)

Job description

We are looking for someone with a broad range of experience, a flexible approach to working, and the ability to work in a busy environment.

The ward needs someone with good organizational skills, good communication skills with staff and patients, and the ability to work within a fast-paced multi-professional team.

This advert may close early because of high applications.

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Responsibilities:

1. Record accurately all admissions, transfers, and discharges on the Electronic Patient Record (EPR) system in a timely fashion, to ensure patient flow and safety.
2. Use EPR to input, retrieve, and update patient records daily.
3. Deal with telephone enquiries and report any complaints/concerns/compliments to the Supervisors and Ward Manager.
4. Create, update, and maintain patient notes within the ward.
5. Arrange outpatient follow-up appointments by sending inpatient discharge summaries to the relevant department for patients using EPR, email, and/or post.
6. Carry out all administrative tasks efficiently whilst maintaining confidentiality at all times.
7. Undertake mandatory training as per trust policy.
8. Input accurate patient data onto EPR as required for compliance reports.

About Us:
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes, and patient experience. Our vision is Excellent patient care, together, and our values are to be empowered, compassionate, professional, and inclusive. They capture an important balance across what we must all do as individuals and to support others.

At West Herts, we offer a variety of flexible working options as we recognize the importance of a good work-life balance and the ability to work flexibly.

We kindly invite you to consider submitting an application.

If you have a disability or long-term health condition and require support or guidance, please contact us.

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving, please tick 'Member of the Armed Forces Community' on the application form.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.