Band 2 Orthotics Clinical A and C Coordinator/Administrator

Integrated Care System; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Band 2 Orthotics Clinical A and C Coordinator/Administrator. The successful candidate will play a key part in delivering efficient administrative support within the Orthotics services. Responsibilities include scheduling appointments and ensuring a compassionate service for patients. Ideal applicants will have a solid educational background, experience in healthcare, and proficiency in Microsoft Office. Join us in contributing to quality patient care.

Qualifications

• Good General Education with GCSEs in English and Maths.
• Experience in healthcare and busy office environments.
• Proficiency in Microsoft Office packages like Word, Excel, Outlook.

Responsibilities

• Assist in providing effective administrative support for clinical departments.
• Schedule appointments and manage patient clinics effectively.
• Support the delivery of a patient-focused service.

Skills

Microsoft Office

Customer Care

Attention to Detail

Dealing with Stress

Education

Good General Education (e.g. GCSE English and Maths A-C)

Job description

Go back University Hospitals Birmingham NHS Foundation Trust

Band 2 Orthotics Clinical A and C Coordinator/Administrator

The closing date is 15 July 2025

To assist in the provision of an effective administrative service to support clinical departments and teams within Orthotics services UHB HGS -Base Solihull Site

Schedule appointments into appropriate clinical sessions under the supervision of the coordinator/ team leader.

To schedule patients clinics using the criteria set by the Trust and the clinical specialty, identifying capacity shortfalls.

Working in conjunction with colleagues, service users and stakeholders to provide an efficient clerical support service, ensuring this is patient focused and patients receive a compassionate and professional service.

Main duties of the job

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

• *Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

Experience

• *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
• *Experience of using IT systems
• *Experience of working in a busy office / customer care environment
• *Experience of working in Healthcare

Additional Criteria

• *Work effectively and flexibly as part of a team to meet the needs of the services
• *Confident in dealing with people at all levels
• *Must be able to demonstrate an understanding of equality and diversity
• *Ability to travel to multiple sites
• *The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
• *Ability to work under pressure and deal with stressful situations
• *Ability to handle cash

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust