Band 2 Clinical Services Administrative Assistant Apprentice - Bath

Avon And Wiltshire Mental Health Partnership Nhs Trust; Bath; On-site; GBP 19,000 - 23,000; Full time

Job summary

A leading mental health organization in Bath is seeking an Apprentice Administrator to join their clinical and management team. This role is perfect for individuals new to administration, offering on-the-job learning and the opportunity for an apprenticeship qualification over approximately 21 months. The team supports various mental health services, and applicants should be empathetic and resilient. Working hours are Monday to Friday, 9am to 5pm.

Qualifications

• Applicants must be aged 18 or over and eligible for a DBS check.
• Empathy towards mental health illness is essential.
• Some degree of resilience is required.

Responsibilities

• Handle confidential patient information.
• Support across a range of mental health services.
• Engage in on-the-job learning and independent study.

Job description

We are seeking an Apprentice Administrator to join our clinical and management admin in BANES. This position is ideal for individuals with minimal administrative experience who are looking to develop skills within an NHS Mental Health setting.

The role offers the opportunity to gain an apprenticeship qualification over a fixed-term contract of approx. 21 months. We are looking for someone who is at the start of their admin career and therefore applicants with a degree or extensive administrative experience may not be considered.

Hours of work including on the job learning will be Monday to Friday, 9am to 5pm, 37.5 hours per week. The role will be office based within our BANES Locality Teams situated at Bath NHS House and Hillview Lodge in Combe Park, Bath.

Our admin teams within BANES Locality provide support across a range of mental health services including inpatient wards, older adults, community services, access teams. We also offer administrative support to senior management.

The role involves handling confidential patient information, applicants must be aged 18 or over and eligible for a DBS check. This apprenticeship includes weekly independent study and on the job learning giving opportunity to gain administrative skills alongside each admin team in the locality.

All within a mental health care setting so empathy towards mental health illness will be essential, along with some degree of resilience.

About Us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees.

We recognise that happy and fulfilled employees give better care. AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community.

We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.