Band 2 Administrative Assistant

Leicestershire Partnership NHS Trust; Leicester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community health service provider is seeking an administrative support role to enhance services for children and young people in Leicester. Candidates should possess excellent communication skills, a keen eye for detail, and experience in administrative tasks. This role involves supporting an ambitious NHS team dedicated to improving health outcomes for local families. Flexible working patterns are encouraged.

Benefits

Flexible working arrangements

Supportive team environment

Opportunity for career development

Qualifications

• Experience in an administrative role in a busy office.
• Ability to handle confidential information with attention to detail.
• Motivated to perform repetitive tasks.

Responsibilities

• Deliver high-quality care and support to children and young people.
• Work creatively to positively impact local health services.
• Demonstrate initiative while adhering to Trust Policies.

Skills

Excellent written and verbal communication skills

Good customer service skills

Experience with Microsoft Office

Education

GCSE in English Language and Mathematics at grade C or equivalent

NVQ 2 in administration or equivalent experience

Tools

Operating System One

Job description

Overview

The successful applicants will be based between County Hall and Valentine Centre and will be required to travel between the bases. Please note that this role requires a full UK Driving Licence and access to a car during working hours. We are rapidly expanding our Neurodevelopmental offer to the children and young people of Leicester, Leicestershire and Rutland (LLR) and now Leicestershire Partnership Trust (LPT) have the fabulous opportunity to grow our team to positively impact the experience for children, young people (CYP) and their families.

This post is part of the ongoing The Neurodevelopment (ND) Improvement Programme that has set out to improve the outcomes of children and young people with Autistic Spectrum Disorder (ASD) and Attention Deficit Hyperactivity Disorder (ADHD) by identifying the resources committed to their diagnosis and care, agreeing opportunities for improvement and implementing new delivery, finance and workforce models.

Successful candidates will be joining an ambitious and passionate team of clinical and administrative colleagues feeding into the ND programme. Post holders will need to have the skills and character to consistently deliver high quality care and work creatively at pace with colleagues with our CYP and families at the centre. The successful applicants will be at the core of the exciting work and improvements for our local population; working to make a significant impact to reducing the waiting list and improving access to support for CYP. We are an ambitious and innovative team with an active interest in learning and a determination to reduce inequality and improve the quality and accessibility of the services we support. We are very excited for the future of our ND offer within LLR.

Contact Details: Nicola Manson, [e-mail]

Responsibilities and Qualifications

The following skills are essential to the role:

• Excellent written and verbal communication skills.
• Good general level of education including GCSE in English Language and Mathematics at grade C (new Grade 4) or equivalent. Evidence of this qualification is required.
• Previous experience in an administrative role, working in a busy office environment.
• Good working knowledge and experience of using Microsoft Office packages.
• Excellent Customer Service skills and the ability to work as part of an integrated team.
• NVQ 2 in administration or able to demonstrate equivalent knowledge and experience.
• Highly motivated individual to deal with repetitive and monotonous duties and tasks.

You will need to demonstrate previous experience of working with confidential information, showing attention to detail and maintaining accuracy at all times. Your ability to work using your own initiative is essential, whilst understanding the importance of adhering to Trust Policies and local procedures.

Operating System One, a national NHS electronic patient record system, is a key requirement of this role, and whilst full training will be provided, there is an expectation that applicants would need to be skilled and confident in adapting to work with complex electronic systems.

For more details, please see the attached Job Description and Person Specification.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.