Band 2 Admin Officer - North London Breast Screening Service

Royal Free London NHS Foundation Trust; Edgware; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Royal Free London NHS Foundation Trust is seeking a Band 2 Admin Officer for the North London Breast Screening Service. This full-time role involves managing bookings, providing reception services, and ensuring excellent patient care. The position offers generous benefits and opportunities for career growth within one of the UK's largest NHS trusts.

Benefits

Flexible working hours

Generous benefits

Advanced training opportunities

Qualifications

• Competent in administrative functions required by NLBSS.
• Ability to handle calls and manage bookings efficiently.

Responsibilities

• Work closely with nursing and management teams to address clinic issues.
• Manage follow-up bookings for cancer results clinics.
• Provide professional reception service to patients and clinicians.

Skills

Professional communication

Administrative competence

Customer service

Job description

Band 2 Admin Officer - North London Breast Screening Service

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Job Responsibilities:

1. Work closely with nursing, mammography, management, and medical staffing teams to promptly address clinic issues, ensuring excellent patient service.
2. Manage follow-up bookings for cancer results clinics, ensuring efficiency and immediate escalation of booking issues to maintain patient care quality.
3. Handle incoming calls from colleagues, patients, and other services professionally and courteously.
4. Provide a courteous and professional reception service to patients/clients and clinicians, contributing to the efficient operation of the North London Breast Screening unit.
5. Be fully competent in all administrative functions required by NLBSS.

The Royal Free London NHS Foundation Trust is one of the UK’s largest and most innovative trusts, caring for over 1.6 million patients across three hospitals. We offer unrivalled career opportunities, flexible working hours, generous benefits, and advanced training to support your career growth.

Previous applicants need not apply.

For more information, visit Royal Free London Careers.

For further details or informal visits, contact: Anisha Parmar, Service Coordinator, at 020 7794 0500.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitals and Health Care