Band 2 (£26,696 - £28,988)

NHS National Services Scotland; Scotland; Remote; GBP 27,000 - 29,000; Full time

Job summary

NHS Shetland is recruiting a Generic Support Worker to join the Hotel Services Department. This non-clinical role helps maintain a clean, safe, and welcoming environment across NHS Shetland sites, aligned with Scotland NHS standards.

You will support Cleaning, Catering and Laundry services and is primarily Monday to Friday, with some evenings and weekends. Full training and support will be provided to reach full competence.

Qualifications

• Good communication skills and flexibility are required.

Responsibilities

• Maintain a clean, safe and welcoming environment across NHS Shetland sites.
• Deliver essential Cleaning, Catering and Laundry services.
• Work primarily Monday to Friday with possible evening and weekend shifts.
• Full training and induction provided, with ongoing support to become fully competent.

Skills

Communication skills

Job description

Multi-skilled Generic Support Worker (Ref: 263039)

within Cleaning, Catering & Laundry Services

Substantive

Full-time – 36 hrs per week various start and finish times

Band 2 - Salary Range £26,696 - £28,988 per annum

Plus Distant Islands Allowance of £2,578 per annum

Generic Support Worker – Hotel Services (Non‑Clinical Role)

We are looking to recruit Generic Support Workers to join the Hotel Services Department at NHS Shetland. These are non‑clinical support roles that play a vital part in maintaining a clean, safe and welcoming environment across NHS Shetland sites, in line with NHS Scotland national standards.

You will be part of a dedicated team delivering essential Cleaning, Catering and Laundry services across the organisation.

Although the role is primarily Monday to Friday, flexibility is required to support evening and weekend working as needed. Night and weekend shifts attract enhanced pay.

We are looking for candidates with good communication skills who are flexible, reliable and able to work well under pressure. Full training and induction will be provided during the initial days of employment, followed by ongoing support from experienced colleagues until you are fully competent in all areas of the role, including relevant procedures and documentation.

A full driving licence is desirable, as you may be required to cover areas out with the hospital.

You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on http://www.scotland.gov.uk/Resource/Doc/288863/0088362.pdf

and http://www.scotland.gov.uk/Resource/Doc/288853/0088360.pdf

Closing date: 15/11/26

Interview date: 23/11/26

*Please note this is a local advertisement and no relocation or interview expenses are applicable.

In promoting equal opportunities, we welcome applications from all sections of the community.