Bakery Customer Assistant — Fast-Paced Fresh Service

Marks & Spencer Plc; Haywards Heath; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant for our Bakery section. You will handle fresh produce with speed and care, delivering high-quality service during busy shifts. This hands-on role requires flexibility to work across different bakery duties and adapt to store needs.

You will join a team that prioritizes food safety, accuracy, and customer satisfaction, with early starts and varied weekend hours to keep shelves stocked and visitors satisfied.

Qualifications

• This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18.
• Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure.
• You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift.
• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You’ll confidently manage demand, keeping our shelves full and our customers impressed.
• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed.
• This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day.

Responsibilities

• Delivering hot bread, fast, five-star service to our customers.
• Balance speed with safety to ensure freshness and availability during peak hours.
• Be a team player and adapt to store rhythm.
• Work across different roles as needed to meet store demands.

Job description

Marks & Spencer Plc is seeking a Customer Assistant for our Bakery section. You will handle fresh produce with speed and care, delivering high-quality service during busy shifts. This hands-on role requires flexibility to work across different bakery duties and adapt to store needs.

You will join a team that prioritizes food safety, accuracy, and customer satisfaction, with early starts and varied weekend hours to keep shelves stocked and visitors satisfied.