Baggage Operations Technical Manager (Hiring Immediately)

ZipRecruiter; Crawley; On-site; GBP 59,000 - 70,000; Full time

Job summary

A leading company at London Gatwick is seeking an Engineering Manager for the Baggage System. This role involves ensuring safety and efficiency in baggage operations while leading a skilled team. The position offers a competitive salary, bonus, and opportunities for career progression.

Benefits

Annual bonus

Share scheme

Pension

Lifestyle insurance

Career progression opportunities

Training for personal and professional growth

Qualifications

• Educated to degree level in an engineering discipline.
• Proven proactive leadership to promote health and safety culture.
• Experience leading and developing a baggage team.

Responsibilities

• Lead and develop the Baggage Engineering team.
• Ensure optimal performance of the Baggage asset base.
• Drive EH&S culture to reduce incidents.

Skills

Leadership

Health and Safety Management

Performance Improvement

Education

Degree in Engineering

HND in Engineering with experience

Job description

Job Description

Engineering Manager – Baggage

From £59,795 + £4,750 Flex Allowance + Up to 20% Bonus + Benefits

Great journeys happen at London Gatwick

Where will your career take you?

The buzz, the energy, the sheer magic of travel… you can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from the everyday.

What's the role?

The core purpose of this role is to deliver a safe, efficient, and resilient Baggage System—one of the three major flows within the Airport (the others being aircraft and passenger). This involves taking full accountability for the Baggage Systems to ensure high levels of safety, reliability, and availability of this critical infrastructure system at Gatwick.

The role requires strong leadership of the maintenance team and effective management of third parties and stakeholders.

What you'll be doing

• Lead and develop the Baggage Engineering team of highly skilled Technicians to deliver the maintenance plan.
• Ensure optimal performance of the Baggage asset base, including performance improvements to enhance system availability, achieving against OBP / CSS metrics.
• Drive EH&S culture across all teams to reduce incidents and promote a safe working environment.
• Produce effective communication and reports to stakeholders such as GAL teams, Airlines, and handling agents to enable smooth operation.
• Manage costs and contracts to ensure adherence to operational budgets.

Do you have what we're looking for?

• Educated to degree level in an engineering discipline; HND level with significant experience in engineering is also accepted.
• Proven proactive leadership to promote health and safety culture, ensuring processes and procedures protect employees and contractors.
• Experience in leading, managing, and developing a baggage team to deliver against Gatwick's strategic priorities.
• Ability to ensure system performance meets and exceeds OBP and CSS measures.
• Experience leading failure investigations to determine root causes related to baggage system issues and operational impacts.

What's in it for you? We value our people and reward every employee fairly with a highly competitive package, including an annual bonus, share scheme, pension, and lifestyle insurance. There are also ample opportunities for career progression and training to support your personal and professional growth.

At London Gatwick, we're well connected—just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer cycling, electric cars, or trains, we aim to make your commute as convenient and cost-effective as possible.

Whatever your interests and ambitions, wherever you want your journey to take you, London Gatwick could be the place where your career really takes off.

Click apply to start your journey with London Gatwick.

Should you require any reasonable adjustments during the application process, please contact us directly.