Backstage Operations Assistant - Stock & Deliveries

Marks and Spencer; Cambridge; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. You will be responsible for stock, deliveries, and the vital behind-the-scenes work that keeps the shop floor full and ready for customers, while maintaining speed and accuracy.

The role requires flexibility across shifts, physical stamina for high-intensity work, and comfort using digital tools to monitor stock and deliveries.

Qualifications

• Stock handling and stock accuracy are essential in this role.
• Able to use digital tools to track deliveries and stock levels.
• Positive, proactive team player with flexibility to work across the store.

Responsibilities

• Manage stock and deliveries to keep the shop floor fully stocked.
• Keep the store clean and ready for customers and shop flow.
• Use digital tools to track deliveries and manage stock efficiently.
• Collaborate across store functions and support colleagues as needed.
• Adapt to shifting delivery times and stock demands to maintain pace.

Skills

Stock management

Delivery coordination

Digital tools

Teamwork

Flexibility

Job description

Marks & Spencer is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. You will be responsible for stock, deliveries, and the vital behind-the-scenes work that keeps the shop floor full and ready for customers, while maintaining speed and accuracy.

The role requires flexibility across shifts, physical stamina for high-intensity work, and comfort using digital tools to monitor stock and deliveries.