Background Screener

PINKERTON; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry leader is seeking a dedicated Background Screener to join their team. In this role, you will be responsible for reviewing and evaluating background screening results for candidates across the EMEA region. You will collaborate with various stakeholders to ensure timely processing and accuracy of background checks, while maintaining the highest standards of integrity and confidentiality. This is an exciting opportunity to contribute to a mission-driven organization that values diverse backgrounds and experiences. If you thrive in a fast-paced environment and have a keen eye for detail, this position is perfect for you.

Qualifications

• 2+ years in customer service, admin, or HR roles required.
• Strong communication and analytical skills are essential.

Responsibilities

• Evaluate background screening results for candidates in the EMEA region.
• Serve as a liaison between internal teams and external vendors.

Skills

Customer Service

Analytical Skills

Communication Skills

Attention to Detail

Problem Solving

Teamwork

Education

Experience in Human Resources

Bi-lingual Language Skills

Tools

Microsoft Office

Job description

170+ Years Strong. Industry Leader. Global Impact.

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

Position Overview

The Background Screener, assigned to one of Pinkerton’s largest global clients, will review and evaluate background screening results for the EMEA region, provided by a third-party supplier, the employee candidate, and/or various other third-party record providers. The Screener maintains key relationships with staffing to provide responsive and timely processing of background screenings.

Responsibilities

1. Represent Pinkerton’s core values of integrity, vigilance, and excellence.
2. Serve as a liaison between internal parties and external vendors regarding the background check process.
3. Partner with the third-party screening supplier to identify discrepancies in information submitted by candidates and ensure background checks are completed on time.
4. Communicate the processes, services, and individual background check situations with the vendors to improve the output quality.
5. Conduct background investigations and follow-up with universities and employers to verify information provided by the candidates.
6. Evaluate background investigation results and determine applicants' eligibility for employment based on the client’s policies.
7. Escalate issues with background screening records and program processes to the Regional Operations Manager for advice and direction.
8. Communicate with Human Resources teams or line of business contacts regarding the status of background checks for their candidates/employees.
9. Archive and maintain copies of the background screenings final reports.
10. Handle and secure personal data according to regional/country requirements.
11. Identify and raise process and programmatic ideas for refinement.
12. Assist with regional process and program standardization initiatives.
13. All other duties, as assigned.

Minimum Requirements

1. Two or more years of customer service, administrative, investigations, due diligence, recruitment, and/or human resources experience.
2. Bi-lingual language skills, preferred.
3. Strong communication skills while working within a multidisciplinary, international, and collaborative organization.
4. Effective analytical skills.
5. Attentive to detail and accuracy.
6. Able to research and resolve issues independently while working across teams to acquire necessary information.
7. Able to work in a fast-paced environment under multiple deadlines and competing priorities.
8. Manage highly confidential information with appropriate discretion.
9. Able to organize and re-prioritize assignments in response to changes in business needs, without compromising quality standards.
10. Utilize sound judgment in unique situations requiring regulatory considerations.
11. Effective written, verbal, and presentation communication skills.
12. Serve as an effective and positive team member.
13. Computer skills; Microsoft Office.

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions:

1. Regular computer usage.
2. Occasional reaching and lifting of small objects and operating office equipment.
3. Frequent sitting.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.