Back of House Supervisor

Four Seasons Hotels and Resorts; London; On-site; GBP 38,000; Full time

Job summary

A leading luxury hotel is seeking a Back of House Supervisor to maintain cleanliness and efficiency in kitchen operations. The ideal candidate will have experience in supervisory roles, strong leadership, and knowledge of health standards. Join a team dedicated to exceptional guest experiences and enjoy a comprehensive benefits package.

Benefits

£38,000 package including F&B service charge

Excellent Training and Career Development

20 complimentary nights at any Four Seasons

Discounted gyms and classes via GymPass

Free meals at Zest while on duty

Increased holiday entitlement with service

Free Life Insurance while on duty

Opportunities for career progression

Season Ticket Loan & cycle to work scheme

Free Uniform dry cleaning

Employee Recognition Programmes

Qualifications

• Previous experience in a stewarding or kitchen supervisory role, preferably in a luxury hotel.
• Strong leadership and communication skills required.
• Knowledge of health, safety, and hygiene standards is essential.

Responsibilities

• Supervise the daily operations of the dishwasher areas.
• Ensure cleanliness, organization, and adherence to health standards in back-of-house areas.
• Support and guide stewarding team during shifts.

Skills

Leadership

Communication

Attention to Detail

Health and Safety Knowledge

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is looking to recruit a Back of House Supervisor who share a passion for excellence and who infuse enthusiasm into everything they do.

The role:

As a Back of House Supervisor, you will play a key role in maintaining the cleanliness, safety, and efficiency of our kitchen and back-of-house operations. You will support the Stewarding leadership team in overseeing the day-to-day activities of the pot wash and dishwashing areas, ensuring all kitchen and restaurant materials are properly maintained and hygienically cleaned.

What you will do:

• Supervise the daily operations of the dishwasher areas.

• Ensure all dishes, silverware, and kitchen equipment are cleaned and sanitized to the highest standards.

• Maintain cleanliness and organization in all back-of-house areas, adhering to health and safety regulations.

• Support and guide the stewarding team during shifts, ensuring smooth and efficient operations.

• Uphold and enforce the hotel’s recycling and sustainability policies.

• Monitor inventory and assist in the maintenance of stewarding equipment and supplies.

• Collaborate with culinary and service teams to ensure timely and effective support for all outlets and events.

What you bring:

• Previous experience in a stewarding or kitchen supervisory role, preferably in a luxury hotel or high-volume environment.

• Strong leadership and communication skills.

• A hands-on, proactive approach with excellent attention to detail.

• Knowledge of health, safety, and hygiene standards.

• Ability to work flexible hours, including evenings, weekends, and holidays.

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

• £38,000 package which includes F&B service charge, and salary.

• Excellent Training and Career Development opportunities

• Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.

• Discounted gyms and classes via GymPass

• Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day

• Holiday entitlement increases with years of service up to 33 days off

• Free Life Insurance while on duty.

• Opportunities to build a successful career with global potential

• Season Ticket Loan & cycle to work scheme

• Free Uniform dry cleaning available

• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.

• Access toWagestream– a salary advance benefit

• Employee Recognition Programmes

• &many, many more surprises to discover!

Schedule and hours:

All candidates must be fully flexible to work mornings, evenings, and weekends.

We look forward to receiving your application!