Back of House Porter

IHG Hotels & Resorts; Glasgow; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

£13.44 per hour

27,955.20 per annum

28 days holiday + bank holidays

Wagestream access

Sick pay & life insurance

Career development

Global discount rates

Parking benefits

Job summary

voco Grand Central Glasgow is seeking a reliable Back of House Porter to join our Conference & Events team on a full-time, permanent basis. You’ll help set up event spaces, move furniture and equipment, and support events to ensure a superb guest experience.

Ideal candidates are hands-on, with hospitality or conference & events experience, and able to work flexible hours including evenings and weekends. Join IHG Hotels & Resorts for career development and employee benefits.

Qualifications

• Experience in conference & events or hospitality.
• Physically fit with the ability to move furniture and equipment.
• Strong team player with good communication and a proactive approach.

Responsibilities

• Set up and breakdown conference & events spaces and equipment.
• Move and position furniture safely for events.
• Ensure spaces are clean and ready on time for events and attendees.
• Support room changes and turnover of spaces during events.
• Work with events teams to ensure smooth delivery of events.

Skills

Hospitality experience

Hands-on

Team player

Job description

At voco Grand Central Glasgow, we're looking for a reliable, hands-on and hardworking Back of House Porter to join our Conference & Events team on a full-time, permanent basis and play a key role in bringing our conferences, weddings, celebrations and events to life.

Set within one of Glasgow's most iconic hotels, our impressive event spaces host everything from intimate meetings and private dinners to large-scale conferences, weddings and gala events. No two days are quite the same, and behind every great event is a team making sure every detail is exactly where it needs to be.

You'll play an important role behind the scenes, helping to make sure our event spaces are set up, maintained and ready to deliver a great experience for our guests. From moving furniture and setting up rooms to supporting events as they run, you'll be part of a busy team where no two days are the same.

What You'll Be Doing

• Set up and breakdown Conference & Events spaces, including furniture, staging, dance floors, AV equipment, signage and event decor.
• Move and position equipment and furniture safely and efficiently.
• Ensure event spaces are clean, tidy, well-presented and ready on time.
• Support room changes and turnaround of event spaces throughout the day.
• Work closely with the Conference & Events and Banqueting teams to ensure events run smoothly.
• Respond quickly and positively to changes in event requirements.
• Provide a warm, professional and helpful service to clients, organisers and guests when required.
• Ensure all equipment is handled safely and report any issues or damage promptly.
• Maintain high standards of health & safety and follow hotel procedures at all times.
• Support the wider hotel team wherever required during busy periods.

What We're Looking For

• Previous experience in Conference & Events, Banqueting, hospitality or a similar hands-on environment would be an advantage.
• A practical, proactive approach and willingness to get stuck in.
• Good organisation and time-management skills.
• Strong attention to detail and pride in delivering high standards.
• Someone who works well as part of a team and is happy to support colleagues.
• Good communication skills and a professional approach to guests and colleagues.
• Physically fit and comfortable with a role that involves moving furniture and equipment.
• Someone who stays calm and flexible in a busy environment.
• Flexibility to work evenings, weekends and public holidays as required.

Why join voco Grand Central?

You'll be joining one of Glasgow's most recognisable hotels and becoming part of IHG Hotels & Resorts, with excellent opportunities for training, development and career progression.

Your benefits include:

• £13.44 per hour (£27,955.20 per annum) and great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)
• Access to Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• For your wellbeing we provide every employee company sick pay and life insurance, generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first‑aiders.
• Professional career development with our IHG Leadership programs extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Amazing worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Hotel specific benefits include subsidised parking in the city centre NCP car park (£5.00 per day), 50% off food and beverage outlets, Champagne Central at Grand Central Hotel, and Isag Restaurant in Blythswood and 30% off the Blythswood Spa. Plus, a variety of different gifts on milestone occasions to celebrate with you!

You must meet the legal requirements to work in the UK.

IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels